We're Houst 🏠, a professional property management company on a mission to make short term letting simple and stress free for hosts. Since 2015, we’ve supported thousands of hosts across more than 20 cities worldwide, from Auckland to Lisbon, and we’re still growing.
Our guests range from weekend travellers to long stay professionals. Their experience matters, and that’s where you come in.
We’re hiring French speaking Guest Experience Executive to join our remote team in Morocco!
Working Schedule: The role requires 5 days per week, with 8-hour rotative shifts scheduled between 11:00 AM and 12:00 AM UK time, Monday to Sunday, including weekends and public holidays. The specific shift pattern will be determined based on business and operational requirements to ensure appropriate coverage across our busiest periods.
You’ll be the first point of contact for our guests, supporting them before, during and after their stay.
Your day to day will include:
It’s fast paced, sometimes unpredictable, and no two shifts look exactly the same.
Requirements
You’ll also need:
Salary: 5000- 7000 MAD per month (dependent on experience)
As a Guest Service Agent, you will create a welcoming first impression for guests, assisting with check-ins and providing excellent customer service.
Join our Cybersecurity Services Delivery Team as a Customer Service Associate, where you'll enhance customer satisfaction through effective communication and support in a dynamic environment.
As a Direct to Consumer Specialist, you will provide exceptional customer service, manage inquiries, and ensure customer satisfaction through effective communication and problem resolution.
As a Bilingual Customer Service Specialist, you will manage client accounts, analyze payment histories, and provide effective solutions while working in a supportive team environment.
Manage voice product orders, provide product-specific consultation, and ensure customer satisfaction through effective communication and coordination.
