As a Hypercare Onboarding Coach, you will support clients during their critical transition to our platform, ensuring a smooth launch and empowering them with personalized guidance.
Cloudbeds jobs
Cloudbeds powers the world’s most ambitious hotels. 2021-2026 Best Hospitality Management Software, Top Channel Manager, Top PMS, and more.
👥 501 - 1000 employees🏢 Hospitality🏨 Online Travel🌍 United States🚩 Founded 2012💰 Funding: Series D
44 open roles at Cloudbeds
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Hypercare Representative (LATAM)
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As a Hypercare Onboarding Coach, you will guide clients through the critical launch of their properties on our platform, ensuring a seamless transition and personalized support.
As a Hypercare Onboarding Coach, you will guide clients through the critical transition to our platform, ensuring a seamless launch experience and fostering long-term success.
Global Director, Mid-Market Onboarding
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As Global Director, Mid-Market Onboarding, you will own and scale the onboarding function for Cloudbeds' fastest-growing and most complex customer segment.
📍 🇪🇺 Europe - Remote💰 $160k - $190k / year💼 Full-Time🎙️ Leadership🎖️ Director📢 🇪🇸 Spanish Required📢 🇧🇷🇵🇹 Portuguese Required
As an Account Manager, you will actively manage a portfolio of customers, build strong relationships, and drive product engagement to achieve customer success outcomes.
Director of Customer Support
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As Director of Customer Support, you will lead a global support organization, transforming reactive support into proactive partnerships while ensuring exceptional customer experiences.
As a Staff Machine Learning Engineer, you will build and implement features that enable lodging customers to make data-driven pricing decisions, optimizing revenue strategies through advanced machine learning techniques.
Onboarding Project Manager
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds’ mid-market customers, guiding them from contract signature through adoption and successful transition to Account Management at the time onboarding.
📍 🇪🇺 Europe - Remote💼 Full-Time🎹 Mid-level📅 Project Manager📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
Onboarding Project Manager - NORAM
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As an Onboarding Project Manager, you will lead complex onboarding projects for Cloudbeds’ mid-market customers, ensuring a seamless transition from contract to account management.
📍 North America - Remote💰 $70k - $80k / year💼 Full-Time🎹 Mid-level📅 Project Manager📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and confidently use it while fostering strong relationships to enhance product adoption.
Onboarding Coach - Guest Experience
Cloudbeds👥 501 - 1000 employees🏢 Hospitality
As an Onboarding Coach for Cloudbeds, you will facilitate client onboarding, provide training, and support the implementation of the Whistle messaging platform to enhance guest communication.
📍 🇨🇱 Chile +1 - Remote?💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
As an Onboarding Coach, you'll facilitate client onboarding and training, ensuring they understand and confidently use our hospitality management system.
📍 🇵🇹 Portugal - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and can effectively use it to enhance their hospitality operations.
As an Onboarding Coach, you'll train clients on our system, ensuring they understand and can confidently use it to enhance their hospitality operations.
As a Customer Growth Manager, you will focus on upselling and cross-selling to existing customers, building a strong pipeline to achieve above-quota sales performance.
As a Sales Manager, you'll expand Cloudbeds' presence by identifying new business opportunities, building relationships with prospects, and showcasing SaaS solutions for the hospitality industry.
📍 North America - Remote💰 $130k - $160k / year💼 Full-Time🎹 Mid-level💼 Sales Manager📢 🇫🇷 French Required📢 🇬🇧 English Required
As a Customer Support Coach, you will advocate for customers by providing exceptional support, resolving inquiries, and fostering strong relationships to enhance software adoption.
📍 Latin America - Remote💼 Full-Time🎹 Mid-level🤝 Customer Success Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
As a Customer Support Coach, you will advocate for customers by providing exceptional support, resolving inquiries, and fostering strong relationships to enhance software adoption.
As a Sales Manager, you will drive business growth by identifying new opportunities, building relationships with prospects, and demonstrating Cloudbeds' innovative SaaS solutions in the hospitality sector.
As a Sales Manager, you'll drive Cloudbeds' growth by identifying new business opportunities, building relationships, and showcasing innovative SaaS solutions for the hospitality industry.
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