The Customer Success Coordinator manages the end-to-end delivery of ebooks, courseware, and content solutions for academic customers across the region.
Remote in Greece - Client Experience Agent with Dutch
π Description
- Answer customer questions by phone, chat, and email with a friendly attitude
- Solve problems and create positive experiences for customers
- Follow brand guidelines and quality standards in every interaction
- Log and update customer interactions in relevant systems
- Collaborate with your team to improve service quality
π οΈ Requirements
- What do you need to be successful at this job?
- Language Maestro: Fluent in Dutch, good English
- Strong communication and active listening skills
- A problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Patience, empathy and a positive attitude
- Availability to work in shifts
- Eligible to work in Greece (EU citizenship or Greek work permit)
β¨ Benefits
- 1,500β¬ Gross salary
- 15% productivity bonus
- Work Hours: 07:00 - 23:00
- Meal allowance card
- Private health insurance depending on the project
Full job description
Atlean World is an International HR Consultant that promotes multicultural environments as the new reality. We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.
Your Next Job, Without Boundaries! π
We are offering a great work experience in anywhere in Greece, for a role as a Client Experience Agent with Dutch
Why this role is great for your professional and personal development:
β’ Live in Greece and embrace multicultural experiences
β’ Represent a global brand
β’ Fast-track career development opportunity
Day-to-day Tasks:
β’ Answering customer questions by phone, chat, and/or email with a friendly, solution-focused attitude
β’ Solving problems and creating positive experiences for every customer you speak with
β’ Following the brand's guidelines and quality standards on every interaction
β’ Logging and updating customer interactions in the relevant systems
β’ Working closely with your team to keep improving the service you provide
Requirements
What do you need to be successful at this job?
β’ Language Maestro: Fluent in Dutch, good English
β’ Strong communication and active listening skills
β’ A problem-solving, can-do mindset
β’ Comfortable using computer systems and multitasking between tools
β’ Patience, empathy and a positive attitude
β’ Availability to work in shifts
β’ Eligible to work in Greece (EU citizenship or Greek work permit)
Benefits
By joining this role, this is what you can expect:
- 1,500β¬ Gross salary
- 15% productivity bonus
- Work Hours: 07:00 - 23:00
- Meal allowance card
- Private health insurance depending on the project
Football tournaments, beach barbecues, surf lessons, and cultural events await!
Make it your Next Job Without Boundaries! π
Get to know more about Atlean World π
Atlean World is going to be your recruitment partner during the whole journey: Guiding Your Odyssey with Atlean World
Personal Touchpoint: As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.
Q&A Session: Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.
Making it Happen: Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.
Ongoing Support: Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.
π After you apply, you will receive more detailed information about the opportunities available.
π Please remember: your CV must be sent in English.
π To join this journey, you should be a resident of a country within the European Union.
π Ready for your next adventure? Apply now with Atlean World and let's make it happen together!
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