Provide hands-on 1st and 2nd line IT support across Mac and Windows, resolving user issues, managing devices and access, and delivering clear, customer-focused service.
Windows Desktop, M365 Support
📜 Description
- Provide desktop, user, and hardware support.
- Troubleshoot Windows, printers, VPN connectivity, TCP/IP LAN networks, firewalls, and general connectivity.
- Support Microsoft 365, cloud platforms, remote software, networks, and servers.
- Perform proactive system maintenance, including backup solutions.
- Communicate clearly and document support work.
🛠️ Requirements
- Remote Software Technologies
- VPN Connectivity and TCP/IP LAN Networks
- General Network and Firewall troubleshooting
- Windows Troubleshooting
- Printer Troubleshooting
- Microsoft 365 and Cloud other various cloud platforms
- Critical Thinker
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
Full job description
Xperteks is looking to hire an Windows/PC Help Desk Support
This is a Full-Time Hybrid position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Technical Support position to support a client on a full-time basis on-site.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Microsoft 365 and Cloud other various cloud platforms
Critical Thinker
Organized
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
- Onsite support required
Similar jobs
Search more IT Support Specialist jobsLinux System and Hardware Administrator
Own day-to-day Linux server administration and device support for India-based staff, keeping systems patched, hardware working, tickets resolved, and asset records and runbooks accurate.
Own and improve corporate IT, security, and compliance operations, keeping employees productive and internal systems secure through hands-on support, access controls, endpoint management, and scalable processes.
Service Desk Engineer - Transitions
Provide Level 2 support across hardware, software, networks, and Microsoft 365, while escalating complex issues, investigating major incidents, and guiding Service Desk Analysts.
Own and scale hybrid IT infrastructure across corporate and production environments, keeping critical systems secure and resilient through administration, automation, recovery planning, and operational support.
