We’re seeking a resourceful, detail‑driven Marketing Operations Manager to own and optimize our marketing technology ecosystem. You’ll orchestrate campaign execution across our stack — including Marketo, Microsoft Dynamics 365, Apollo, Copilot Agent Studio, Make, and more, ensuring seamless integrations, precise tracking, and scalable processes. This role is the operational backbone of our integrated marketing campaigns, translating strategy into execution by managing systems, workflows, and data that drive pipeline and revenue.
This is a hybrid role, with 2 days per week onsite in the Bogotá office.
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.5–8 years in marketing operations or revenue operations, preferably in B2B SaaS or ABM-driven environments.
Hands‑on experience with marketing automation, CRM, data analytics, and workflow tools
Experience with digital campaign management and end to end attribution
Proven track record managing analytics across websites, digital campaigns, and CRM platforms
Proficiency with web analytics platforms (e.g., GA4, or privacy-compliant alternatives).
Strong data visualization and reporting skills (Tableau, Power BI, Looker, or similar).
Familiarity with data integration tools, tag management systems, and attribution modeling
Strong understanding of data governance, lead lifecycle management, and pipeline analytics.
Excellent communication skills for cross‑functional collaboration.
Expert level skills in:
Marketing Automation: Marketo
CRM: Microsoft Dynamics 365
Workflows: Make
Data & Intent: Apollo, Zoominfo
Creative/Website: Webflow, Adobe Creative Cloud
Analytics: Looker, PowerBI, Google Analytics, Google Tag Manager
AI: Copilot, Cowork
Experience operationalizing intent and signal-based workflows into automated audience targeting and sales acceleration.
Familiarity with AI-assisted marketing.
Experience coordinating integrated campaigns with external agency partners.
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