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Forward Deployed Product Manager

๐Ÿ•’ 2 days ago
Customer DeploymentsCustomer Outcome OwnershipStakeholder ManagementAI Agent Design
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๐Ÿ“œ Description

  • Own customer outcomes and the metrics that demonstrate them.
  • Run end-to-end deployments with forward deployed engineers.
  • Design, test, and refine AI agents with the team.
  • Serve as the primary customer contact and lead working sessions.
  • Improve the playbook used for each deployment.

๐Ÿ› ๏ธ Requirements

  • 5+ years, including complex customer deployments
  • Comfortable owning senior stakeholders
  • Technical, systems-level thinking, with hands-on agent building (side projects count)
  • Bias to action in unclear situations
  • Travel about 10 to 15%

โœจ Benefits

  • Equity
Full job description

Location: Remote (US)

Pay: $160,000โ€“$220,000 + bonus + equity

A late-stage, venture-backed enterprise AI company needs a PM who works in the field. You own the outcome for each customer's AI deployment, from scoping before the deal closes to tuning after launch.

What you'll do

  • Own customer outcomes and the metrics that prove them

  • Run deployments end to end with forward deployed engineers

  • Design, test and refine AI agents with the team

  • Be the main customer contact and run working sessions

  • Improve the playbook every deployment follows

What you bring

  • 5+ years, including complex customer deployments

  • Comfortable owning senior stakeholders

  • Technical, systems-level thinking, with hands-on agent building (side projects count)

  • Bias to action in unclear situations

  • Travel about 10 to 15%

Nice to have: product, conversation design or forward deployed engineering background; time at a high-growth SaaS company

Mural Group is recruiting for this role on behalf of a client. Apply here and a Mural recruiter will be in touch.

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