Product Support Solutions Developer
Builds and maintains support tooling, integrations, AI automations, and analytics to improve agent efficiency, streamline operations, reduce resolution times, and elevate customer satisfaction.
Telespazio BeNeLux can count on more than 45 years of experience in the field of Space Operations Service & Engineering activities.
We provide a significant contribution to the most major Space programs of the European Space Agency, EUSPA and other Telespazio Groups. Our core business is to work on the ground to build bridges into space, contributing to the success of ambitious missions.
The European Space Agency is our biggest client and we provide highly qualified employees to many sites of ESA but mainly for ESTEC in the Netherlands, and we provide a permanent contract with great benefits, a good salary, a relocation package along with genuine support to our employees.
Telespazio BeNeLux has an onβsite service at ESTEC in the Netherlands, and we are looking for a highly skilled AOCS Systems and Pointing Support Engineer to work there.
Candidates must be eligible for a security personal clearance from an EU Member State national security administration
What is expected from you:
AOCS and Pointing engineering in R&D programmes and activities
Support engineering to the AOCS and Pointing Systems facilities
What you offer:
What we offer:
Where:
You will be working within ESTEC, the European Space Agencyβs offices in the Netherlands as a contractor for Telespazio BeNeLux. We donβt expect the employees to be on-site full time however you will still have to relocate to the Netherlands for this position.
Check out the ESTEC site here: esa.int/About_Us/ESTEC
When
Deadline to apply: ASAP
Please note that interviews will be held via Teams.
We look forward to receiving your application for this position!
Builds and maintains support tooling, integrations, AI automations, and analytics to improve agent efficiency, streamline operations, reduce resolution times, and elevate customer satisfaction.
Build and maintain support tooling, integrations, AI automations, and analytics that improve agent efficiency, streamline support operations, reduce resolution times, and elevate customer satisfaction.
The PCloud Technical Support Engineer (L2) ensures the security and availability of the Privilege Cloud environment, focusing on infrastructure, session management, and web access portals.
Provide enterprise and public sector customers with technical support across endpoint, cloud, and security environments, owning investigations through resolution while improving frontline troubleshooting resources.
Provide enterprise and public sector customers with technical support across endpoint, cloud, and security environments, owning investigations through resolution while improving frontline troubleshooting resources and customer outcomes.