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Robotics Technical Support Specialist

πŸ“… May 13
Technical SupportRoboticsAutomationTroubleshooting

πŸ“œ Description

  • Provide technical support to customers via phone, email, video calls, and ticketing systems β€” diagnosing and resolving issues with Standard Bots robots
  • Guide customers through troubleshooting processes, configuration adjustments, and best practices for robot deployment and operation
  • Collaborate with engineering, product, and field service

πŸ› οΈ Requirements

  • Associate degree or higher in engineering, computer science, robotics, mechatronics, or a related technical field
  • 2+ years of experience in technical support, field service, or a related role in robotics, automation, or technology
  • Proven troubleshooting skills with mechanical, electrical, or software systems
  • Understanding of industrial automation concepts, manufacturing processes, or robotics fundamentals
  • Ability to explain complex technical concepts clearly to non-technical audiences β€” in writing and in conversation
  • Organized and able to manage multiple open support tickets simultaneously without dropping the ball
Boschgroup

Norwegian Market | Remote Car Repair Assistance

BoschgroupπŸ‘₯ 11 - 50 employees🏒 Consumer Goods
πŸ“… Jun 3

Provide first-level technical support for automotive issues, analyzing problems and assisting customers through various communication channels while maintaining a high resolution rate.

πŸ“ πŸ‡΅πŸ‡Ή Portugal - RemoteπŸ’Ό Full-Time🎹 Mid-level❀️ Customer Success EngineerπŸ“’ πŸ‡³πŸ‡΄ Norwegian RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
Technical SupportRoot Cause AnalysisAutomotive MechanicsCustomer Service
Boschgroup

French Market | Remote Car Repair Assistance

BoschgroupπŸ‘₯ 11 - 50 employees🏒 Consumer Goods
πŸ“… Apr 2

Provide first-level technical support for automotive issues, analyzing problems and assisting customers through various communication channels.

πŸ“ πŸ‡΅πŸ‡Ή Portugal - RemoteπŸ’Ό Full-Time🎹 Mid-level❀️ Customer Success EngineerπŸ“’ πŸ‡«πŸ‡· French RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
Technical SupportRoot Cause AnalysisAutomotive MechanicsCustomer Service
Msxinternational

Automotive Technical Support Specialist (German Speaking)

MsxinternationalπŸ‘₯ 1001 - 5000 employees🏒 Management Consulting
πŸ•’ 29 days ago

Company Description MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.

πŸ“ πŸ‡­πŸ‡Ί Budapest - HybridπŸ’Ό Full-Time🎹 Mid-level❀️ Customer Success EngineerπŸ“’ πŸ‡©πŸ‡ͺ German RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
Automotive DiagnosticsTechnical SupportElectric Vehicle TechnologiesAnalytical Skills
Hungerrush

Manager, Technical Support

HungerrushπŸ‘₯ 201 - 500 employees🏒 Computer Software
πŸ”₯ 20 hours ago

The Technical Support Manager leads a team of specialists, ensuring high-quality customer service and effective resolution of technical issues while promoting team development and operational efficiency.

Technical SupportCustomer ServiceTeam ManagementPerformance Monitoring
πŸ•’ 9 days ago

Serve as the primary contact for VIP clients, providing dedicated support and guidance on Binance's products while managing account-related issues and customer feedback.

Client SupportTrading PlatformsAPI IntegrationProblem Solving

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