Head of Product, New Customer Experience
As Head of Product for New Customer Experience, you will lead the strategy and execution of how new small business customers discover, evaluate, and activate Gusto's products.
Squarespace is looking for a Senior Director of Product, Mobile to own product strategy for our mobile experience as it evolves from a companion to desktop into a primary growth channel for the business. Sellers increasingly run their businesses from their phones, taking payments in person, sending invoices, and managing orders on the go, and mobile is now one of the highest-leverage growth surfaces at the company.
This is a surface-level mandate, not just an app role. Today our mobile experience spans a native app, mobile web, and product experiences designed desktop-first and adapted for mobile with varying consistency. You will unify this into one coherent mobile strategy: deciding where the native app, mobile web, and responsive experiences each play, and ensuring every new product experience treats mobile as a first-class consideration.
You will lead and develop the mobile product team across our US and Dublin squads, partner as a true peer with mobile engineering, design, and analytics, and represent mobile in company-level product planning as our product architecture evolves. You will report to Squarespace’s President and work from our New York City office (hybrid 3x/week).
The base salary for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors.
In addition to the cash compensation above (which includes base salary and, where applicable for eligible roles, may include overtime pay), Squarespace employees are eligible to be granted an option to purchase our common stock. Sales positions generally offer a competitive On Target Earnings (OTE) incentive structure in addition to base salary.
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.
Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
#LI-Hybrid
Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process.
Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
If you plan to use AI in any capacity during your candidate journey, please review our Candidate AI Policy.
As Head of Product for New Customer Experience, you will lead the strategy and execution of how new small business customers discover, evaluate, and activate Gusto's products.
Lead product management for compute, storage, and networking at Lambda, defining product strategy, pricing, and integration with NVIDIA to enhance AI cloud offerings.
As the Director of Product Management for Personal Loans, you'll drive growth by identifying high-impact opportunities across the customer journey, from acquisition to market expansion.
Lead a product organization at Chime, setting vision and strategy while developing teams to create impactful products and experiences for members.
The Director of Product Management for Life Cycle Assessment (LCA) will lead the vision, strategy, and execution of LCA capabilities, ensuring alignment with customer needs and commercial objectives.