🕒 yesterday
Analyze merchant transaction data to identify risk patterns, build predictive models and automated monitoring triggers, and deliver dashboards and recommendations that strengthen fraud detection and risk decisions.
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👥 1001 - 5000 employees🏢 Financial Services🌍 United States🚩 Founded 2016💰 Funding: Debt Financing
25 open roles at Upgrade
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🕒 yesterday
Investigate and resolve customer and merchant disputes involving financed projects, identify potential fraud and servicing issues, document case decisions, and reconcile cash and refund discrepancies.
Dealer Development Manager (Portland, OR)
🕒 2 days ago
Upgrade👥 1001 - 5000 employees🏢 Financial Services
🕒 2 days ago
Develop and grow dealership partnerships for an indirect auto lending program, driving dealer activation, funding volume, portfolio quality, and territory performance through training and relationship management.
Dealer Development Manager (Las Vegas, NV)
🕒 2 days ago
Upgrade👥 1001 - 5000 employees🏢 Financial Services
🕒 2 days ago
Develop and grow dealership partnerships for an auto finance lending program, driving dealer acquisition, activation, funding volume, and portfolio quality through field visits, training, and data-informed territory management.
🕒 10 days ago
Own operational product improvements by translating stakeholder needs into technical requirements, coordinating delivery with Engineering, and using data to measure impact across contact center workflows, automation, and customer support.
Développeur(-euse) Expérience IA (IA conversationnelle)
🕒 16 days ago
Upgrade👥 1001 - 5000 employees🏢 Financial Services
🕒 16 days ago
Concevez, déployez et optimisez les parcours de l’agent IA client sur le clavardage, la voix et le courriel, en améliorant la résolution autonome, la satisfaction et la sécurité des interactions.
AI Experience Engineer (Conversational AI)
🕒 16 days ago
Upgrade👥 1001 - 5000 employees🏢 Financial Services
🕒 16 days ago
As an AI Experience Engineer, you will manage the full lifecycle of customer interactions with Upgrade's AI agent, focusing on journey creation, optimization, and performance metrics.
🕒 17 days ago
Leads product strategy and delivery for fraud detection, risk models, data integrations, and consumer verification, balancing fraud prevention with conversion while coordinating engineering and cross-functional partners.
🕒 17 days ago
Leads partner onboarding and API integrations for the Home Improvement platform, coordinating across partners and internal teams throughout loan application and origination while managing production incidents and integration delivery.
Dealer Development Manager (Dallas / Fort Worth)
📅 Sep 28
Upgrade👥 1001 - 5000 employees🏢 Financial Services
📅 Sep 28
The Dealer Development Manager will promote indirect lending programs, develop partnerships with dealerships, and drive growth through relationship management and market insights.
📅 Sep 25
Leads corporate FP&A planning, forecasting, financial modeling, and variance analysis, partnering across departments to deliver actionable insights and improve financial processes and reporting.
📅 Sep 25
As a Sales Enablement Specialist, you will design and implement training programs to enhance the skills and confidence of the Home Improvement sales team, ensuring they are equipped to support contractors effectively.
📅 Sep 22
Own quality automation for banking products by building functional and performance tests, shaping test strategies with product teams, and troubleshooting issues across test and production environments.
📅 Sep 22
Own quality engineering for HELOC products by building automation and functional testing, shaping test strategies with product teams, and deploying, monitoring, and troubleshooting services through production.
📅 Sep 18
Own product strategy and delivery for a home improvement lending platform, improving merchant and customer experiences through funnel optimization, partner integrations, and data-driven product decisions.
📅 Sep 17
Executes institutional funding transactions across warehouse facilities, forward flow sales, and securitizations, coordinating deal operations, reporting, documentation, and collateral analysis for lending products.
📅 Sep 17
As a Senior Product Designer, you will lead the design of innovative financial products, enhancing customer experiences and driving activation, conversion, and retention.
📅 Sep 16
Executes institutional funding transactions across warehouse facilities, forward flow loan sales, and securitizations, coordinating deal operations, reporting, documentation, collateral analysis, and investor onboarding.
Director, Product Management - Personal Loans Growth
📅 Sep 14
Upgrade👥 1001 - 5000 employees🏢 Financial Services
📅 Sep 14
Upgrade is seeking a Director of Product Management to help drive the next phase of growth for our Personal Loans business. In this role, you’ll identify and develop high-impact growth opportunities across the customer journey — from.
Principal Product Manager - Personal Loans Growth
📅 Sep 14
Upgrade👥 1001 - 5000 employees🏢 Financial Services
📅 Sep 14
Upgrade is seeking a Principal Product Manager to help drive the next phase of growth for our Personal Loans business. In this role, you’ll identify and develop high-impact growth opportunities across the customer journey — from.
📅 Sep 1
Own analytics and strategy across pre- and post-charge-off recovery, building reporting and testing frameworks to improve collections performance, agency management, digital outreach, settlements, and hardship programs.
Senior QA Automation Engineer - HELOC (LATAM)
📅 Aug 18
Upgrade👥 1001 - 5000 employees🏢 Financial Services
📅 Aug 18
Own quality across product development by building automation and functional tests, shaping test strategies, and troubleshooting services from development through production.
📅 Aug 14
Architect and build test automation infrastructure, frameworks, and agentic tools that help engineering teams test software faster and more reliably; take services from prototype through production deployment and operation.
📅 Aug 14
Build and operate test automation infrastructure, frameworks, and agentic tools that help engineering teams test software faster and more reliably, from early prototypes through production deployment.
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