A customer-facing Solutions Engineer who partners with Sales and Customer Success to design data collaboration solutions, lead technical evaluations and support implementations that help customers realize lasting platform value.
Solution Engineer
📜 Description
- Own client integrations from technical discovery and pre-sales calls through go-live.
- Architect secure VPN connections between client networks and the cloud, and design custom enterprise SSO solutions.
- Manage critical cutovers for live clients, including EHR transitions.
- Provide L3 support and monitoring with Datadog; perform data repairs using SQL and APIs.
- Build internal automation for EHR workflows and configuration to help scale operations.
🛠️ Requirements
- 3-5 years of experience in a relevant position.
- Deep familiarity with medical data standards, including HL7 and DICOM.
- SQL proficiency; Python is a plus.
- Networking knowledge, particularly VPNs, and familiarity with cloud infrastructure; AWS is a plus.
- Experience with SaaS software and EHR implementations is a plus.
- Strong customer-facing communication skills, including explaining complex technical issues to non-technical audiences.
- Start-up or scale-up experience is a plus.
✨ Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- FSA and HSA
- 401(k) with up to 4% salary match
- Life insurance covering 2 times salary, up to $200,000
- Parental policy for primary and secondary caregivers
- 20 PTO days and one week offered between Christmas and New Year
- Migrate high-volume medical imaging data from legacy on-premises servers to the cloud.
Full job description
About Sonio
Each year, 140M children are born. Birth defects affect 1 in 33 births in developed countries, and in 50% of cases, they are not detected during prenatal examinations. Prenatal medicine is particularly complex, and the scans impose heavy responsibilities on healthcare professionals. They can also be a source of stress for future parents.
Resulting from 5 years of collaboration between world-renowned experts from Necker Hospital and Ecole Polytechnique, Sonio uses artificial intelligence to improve prenatal screening and diagnosis. Based on patented algorithms and a proprietary expert database, Sonio aims to become the reference tool to help practitioners improve screening, reduce diagnostic errors, and optimize pregnant women’s medical path.
Sonio's mission is to improve women's and children's health by promoting access and quality of care through technological innovation, medical expertise, and collective intelligence.
About the role
We launched in the US in 2025 and we’re already working with major women health groups in the US. In 2027, we’ll double our installed base and unlock new types of accounts like University Hospitals. As a Solution Engineer, you are the person who turns a signed contract into a live deployment: you connect hospitals and clinics to our platform, so that AI-powered prenatal care reaches the practitioners and the families who need it.
Your responsibilities
Own the integration of new clients, from technical discovery (including pre-sales calls with the sales team) to go-live.
Connect clients securely: architect VPN tunnels between client networks and our cloud, and design custom SSO solutions for enterprise clients.
Migrate high-volume medical imaging data from legacy on-premises servers to the Sonio cloud, and manage critical cutovers for live clients, such as EHR transitions.
Keep the platform running smoothly: L3 support and monitoring with Datadog, data repairs via SQL and APIs, and internal automation tools (EHR workflows, configuration scripts) that help us scale.
You’ll join a close-knit team where you’ll both contribute operationally and help scale what we do. It’s both deeply technical and highly client-facing. You will translate that technical complexity into a common language everyone can understand.
About the profile
Sonio is a mission-driven company so interest in our mission is critical. Other requirements are:
3-5 years of experience in a relevant position with deep familiarity with medical data standards (HL7, DICOM), and SQL (mandatory); Python is nice to have.
Network and cloud knowledge: familiarity with networking, in particular VPN (a key skill we are looking for on the team), and with cloud infrastructure (AWS is a plus). Experience with SaaS software and EHR implementations is also a plus.
Strong customer-facing skills, with a proven ability to demystify complex technical issues for non-technical clients and cross-functional teams.
Experience in a start-up or scale-up is a huge plus.
Location: East Coast, but Boston is a huge plus.
Salary: $120,000 + 10% of bonus
Sonio's Benefits:
⚕️Health Insurance (Medical plan, vision, dental) - up to $30,000 per year + FSA & HSA
👵 401(k) - up 4% of your salary matched
⛑️ Life Insurance - covering 2 times your salary, up to $200k
🐣 An attractive Parental Policy for primary and secondary caregivers
🏝️ 20 PTO + 1 week offered between Christmas and New Year
🖥️ Offices in Boston (HQ) (incl. free breakfast, drinks & gym)
⏰ Flexible hours & remote policies
🚎 Commuter Benefits
✈️ One offsite per year in France & regular team building with US team
🚀 Ongoing training and continuous opportunities for professional growth and development, specifically unlimited access to coaching
We move fast and aspire to be transparent over the process - our objective is that the process from the first chat to an offer is no longer than a month. We also aspire to give an answer to every application in a week - if you have not heard from us, please follow up at careers@sonio.ai.
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