People and Staffing Coordinator

Position: People and Staffing Coordinator

Working Hours: US Hours (9am-5pm EST)

Full-Time, Remote Work.

Salary: South African Rand (ZAR)

We are looking for a highly organised and relationship-focused Staffing Coordinator to support a US-based organisation operating within the Applied Behaviour Analysis (ABA) therapy space.

This is not a traditional recruitment role. The primary focus is coordinating therapist placements, matching clinicians with clients, managing staffing requirements and schedules, and building strong relationships with therapists, families and internal teams.

Talent Acquisition or recruitment experience is advantageous but not essential. Strong coordination, communication, organisation and problem-solving skills are key to success in this role.

Key Responsibilities

• Match therapists with clients based on availability, location, service needs and suitability.
• Coordinate therapist placements, schedules and staffing assignments.
• Monitor open cases and proactively address outstanding staffing requirements.
• Build and maintain strong relationships with therapists, families and internal teams.
• Manage staffing-related communication and ensure stakeholders are kept informed.
• Support therapist engagement and retention initiatives.
• Assist with recruitment activities, including sourcing, screening and hiring coordination when required.
• Support the onboarding of new clinicians.
• Work closely with operational and case coordination teams to support effective service delivery.
• Maintain accurate staffing records, documentation and system information.
• Track staffing activity, placements, open cases and relevant metrics.
• Identify and resolve staffing or scheduling challenges proactively.

Requirements

• Bachelor’s degree (BA/BS) highly preferred.
• Previous experience in staffing coordination, workforce coordination, scheduling, healthcare administration, operations, Talent Acquisition or recruitment preferred.
• Recruitment or Talent Acquisition experience is advantageous but not essential.
• Healthcare, ABA or behavioural health experience would be advantageous.
• Strong organisational and time-management skills.
• Excellent communication and relationship-management abilities.
• Strong problem-solving skills with excellent attention to detail and follow-through.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Spanish-speaking candidates preferred.
• Proficiency in Microsoft Office, Google Workspace and CRM/ATS or similar systems preferred.
• Ability to work independently in a remote environment.
• Reliable internet connection and suitable home-office setup.
• Ability to work hours aligned with US business operations.

Thinking of applying? Here's the inside scoop.
Let us walk you through the next steps.

Step 1 – Complete Your Application

Fill in our application form and upload your CV. This stores your profile in our Applicant Tracking System (ATS) and places you into our active job pipelines, making it easier for us to match you with current and future opportunities.

Step 2 – The First Look (One-Way Video Interview)

This is where your application comes to life. We review your CV and video interview to get a feel for your experience, communication style, and overall fit. If we like what we see, you're on to the next step!

Why do we ask for a video?

Because a résumé can tell us what you've done, but it can't show us you. Your video is your moment to shine, and it helps us see:

How you communicate and connect with people.

How you present yourself professionally.

Other opportunities you might be an even better fit for (bonus surprises!).

Think of it as your personal trailer. One great video means we can pitch you for multiple roles and get you in front of the right employers, faster.

Heads up: Some clients watch your video directly, so make it one you'd be proud to have represent you. This is your highlight reel—make it count!

Step 3 – Let's Actually Talk

A Sourcing Specialist calls to chat about your experience, your availability, what you want to earn, and the role itself. Consider it a friendly vibe check.

Step 4 – The Fine Print, Made Fun

We break down what it's like working as an independent contractor—hours, pay, contract terms, the whole deal. No surprises, no fine-print sneakiness. You'll get it all in writing.

Step 5 – Matchmaking Time

Our Talent Delivery Team plays cupid, matching you to clients where you're most likely to shine. We can't promise everyone gets picked, but we're rooting for you.

Step 6 – Showtime

Got shortlisted? We'll set up your interview, prep you like a pro, and have your back the whole way—with a Reworks teammate right there facilitating.

Step 7 – The Verdict

We chase feedback the second it lands and keep you in the loop.

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.