Raccoon AI 是新興的生成式 AI Chatbot 解決方案提供商,專注幫助電子商務、網路平台等企業自動化處理客服訊息。我們自研的 AI 引擎可即時回覆 50–80% 的線上對話，大幅降低客服負擔、提升顧客體驗，進一步優化轉換率與營運效率。
這是商務團隊的前段客戶陌生開發職位，你將會負責開發陌生客戶（cold call），並將有成交潛力的客戶交由資深業務接手推進。此職位設有明確內部發展路徑，未來可往 Business Development Executive 發展，承接完整銷售循環。由於公司有部分比例的潛在客戶位於海外，此職位有機會直接接觸外籍客戶，若能以英文完成初步溝通與產品介紹者為佳。
透過 cold call、email 與 LinkedIn outreach 進行市場開發與陌生開發，主動建立新的接觸機會
建立並維護開發名單，鎖定目標產業與目標客戶
跟進行銷部門提供的潛在客戶名單（inbound leads），完成初步需求確認與資格判斷
定期彙整潛在客戶回饋，優化銷售腳本與開發流程
維護 CRM 資料完整性，確保開發紀錄可被追蹤與複盤
協助安排產品簡報與 demo 會議，與業務團隊一同推進客戶溝通、簡報、報價與簽約流程
能接受高頻率的陌生開發工作，並具備持續精進開發技巧的意願
樂於與人溝通，主動積極，具備高度學習意願
具備工作經驗（正職/兼職/實習皆可），或對軟體產品具備清楚概念
對 AI 工具與新創產業具高度興趣
外籍人士需具備優秀的中文溝通能力，以及在台灣合法工作資格（如永久居留證、就業金卡，或附工作權之居留證）
具備 SaaS 或電商產業的業務或客戶開發、銷售經驗
具備 CRM、簡報工具、Slack 等基本銷售與協作工具使用經驗
英文口語流利，能在協助下以全英文與客戶對答並進行產品簡報
Qualify inbound leads and generate sales opportunities through personalized, multi-channel outbound prospecting, helping prospective customers understand the product and setting sales closers up for success.
As a Sales Development Representative, you'll generate and qualify leads to build Airwallex's SME & Growth sales pipeline in the Israeli market, engaging prospects and driving early-stage sales efforts.
Own the first stage of North American sales engagement by qualifying inbound and event leads, proactively contacting engaged accounts, and converting buying interest into sales-ready meetings and pipeline.
Generate qualified sales opportunities by contacting startup founders and hiring leaders, qualifying their recruiting needs, booking meetings, and tracking consistent multichannel outreach in a CRM.
Generate qualified sales opportunities through personalized, high-volume outbound prospecting, using AI-assisted workflows and PR insights to engage prospects, build pipeline, and support revenue growth.
