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Mercier Consultancy Group

Mercier Consultancy Group jobs

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Review user-generated content for policy violations, apply Danish language and cultural knowledge to moderation decisions, support users with content issues, and help improve platform safety through reporting and collaboration.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-levelโœจ Social Media Manager๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required
DanishContent ModerationCommunity GuidelinesContent Safety

Provide Danish-language customer support for Booking.com customers and partners, resolving accommodation and travel issues across phone, email, and chat while managing reservations and supporting customer satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required
DanishCustomer ServiceTravel SupportAccommodation Bookings

Provide technical support for Microsoft software and cloud services to Czech-speaking enterprise clients, troubleshoot IT infrastructure issues, and coordinate with global teams to resolve escalations.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿซถ Technical Customer Success Manager๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Microsoft SoftwareMicrosoft Cloud ServicesTechnical SupportIT Infrastructure Troubleshooting

Support Mercedes-Benz customers in Czech by resolving inquiries about vehicle specifications, service appointments, and loyalty programs while maintaining customer records and contributing to a seamless ownership experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
CzechEnglishCustomer ServiceAutomotive Industry

Support Danish-speaking users of PayPalโ€™s digital payment platform by resolving account, payment, and security issues, protecting customer data, and coordinating with technical teams to improve service.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required
DanishCustomer SupportFintechDigital Payments

Provide Norwegian-language customer support for Dyson products across phone, email, and chat, troubleshooting appliance issues, advising customers, documenting interactions, and helping improve service quality.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianCustomer SupportTechnical TroubleshootingConsumer Electronics

Review and moderate social media content, assess the safety and accuracy of AI-generated material, and use Czech cultural knowledge to help improve content integrity and Trust and Safety policies.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ“… Project Manager๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
Czech LanguageContent ModerationTrust And SafetyGenerative AI

Support Czech-speaking travelers and partners using Booking.com by managing reservations, resolving travel queries, documenting interactions, and helping deliver a seamless, high-quality customer experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
CzechEnglishCustomer SupportReservations Management

Provide Czech-speaking Canon customers with multi-channel support, resolve technical and product questions, maintain accurate CRM records, and collaborate with teams to improve service quality.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
CzechEnglishCustomer SupportTechnical Support

Provide Danish-language technical support for enterprise IT software and hardware, troubleshoot user issues across communication channels, document interactions, and coordinate with IT teams to resolve incidents.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐Ÿชˆ Entry-level๐Ÿง‘โ€๐Ÿ”ง IT Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
DanishEnglishIT SupportTechnical Troubleshooting

Support transportation customers in Norwegian by managing travel logistics, resolving service issues, advising on routes and ticketing, and coordinating with international teams to improve service delivery.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
NorwegianEnglishCustomer ServiceTravel Logistics

Support Danish-speaking customers with transportation and logistics inquiries, track shipments, resolve delivery issues, and coordinate with partners to maintain a high standard of customer service.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
DanishEnglishCustomer ServiceTransportation

Provide Danish-language customer and technical support for Miele appliances across phone, email, and chat, helping customers with troubleshooting, product registration, warranty questions, and post-purchase guidance.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required
DanishCustomer ServiceTechnical SupportTroubleshooting

Support Norwegian-speaking streaming subscribers across chat, email, and phone by resolving playback, account, subscription, and billing issues while helping users navigate platform features.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianCustomer ServiceTechnical SupportPlayback Troubleshooting

Provide Norwegian-language customer support for Canon by troubleshooting product issues across phone, email, and chat, guiding customers, documenting resolutions, and helping maintain high satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐Ÿชˆ Entry-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianCustomer SupportTechnical TroubleshootingPhone Support

Develop Czech-market B2B sales for IT solutions by building client relationships, conducting consultative sales calls, negotiating contracts, and meeting sales targets in collaboration with technical teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ‘” Account Executive๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
B2B SalesBusiness DevelopmentIT SolutionsLead Generation

Support Booking.com partners across the Czech market by resolving booking, availability, listing, and platform-tool issues, strengthening partner relationships, and sharing performance insights with international teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
CzechEnglishPartner SupportCustomer Service

Support Danish-speaking users of a video streaming platform by troubleshooting content delivery, resolving technical inquiries, and collaborating with teams to improve streaming quality and user experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required
DanishCustomer SupportTechnical TroubleshootingVideo Streaming

Support enterprise clients with cybersecurity inquiries, monitor threats and system alerts, resolve account and data-protection issues, and coordinate incident escalation while promoting security best practices.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
CybersecurityThreat MonitoringIncident DocumentationSecurity Incident Escalation

Support Mercedes-Benz customers across channels by answering vehicle and service questions, guiding them through connected-car platforms, coordinating assistance, and helping improve the customer experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ฎ Finnish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FinnishEnglishCustomer ServiceOmnichannel Support

Provide Finnish-speaking customers with omnichannel support, technical troubleshooting, and tailored digital sales solutions while maintaining customer records and collaborating to improve service quality.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ฎ Finnish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FinnishEnglishCustomer SupportOmnichannel Support

Support Danish-speaking insurance policyholders by answering coverage and claims questions, explaining consumer rights, resolving disputes, and maintaining accurate records while following insurance regulations.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
DanishEnglishInsurance Customer SupportConsumer Protection

Support Finnish-speaking customers using international transportation services by resolving logistics and schedule inquiries, sharing real-time updates, and coordinating with operations teams to improve service delivery.

FinnishCustomer SupportTransportation ServicesLogistics

Support Norwegian-speaking clients with financial inquiries across phone, email, and chat, resolving complex issues, maintaining accurate CRM records, and following industry compliance standards.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
NorwegianEnglishFinancial Customer SupportBanking

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