Danish Speaking Customer Expert for Booking.com
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment and BPO services, we pride ourselves on facilitating life-changing career opportunities, such as this highly sought-after Danish Speaking Customer Expert for Booking.com position in Greece.
Job Overview
We are searching for a motivated professional to join the tourism industry as a Danish Speaking Customer Expert for Booking.com. This remote role, based within Greece, offers the perfect blend of professional growth and an exceptional Mediterranean lifestyle, making it one of the most exciting Danish-speaking jobs currently available.
Key Responsibilities
Requirements
Benefits
What We Offer
Life in Greece
Choosing to work in Greece means embracing a life defined by ancient culture, stunning coastlines, and a world-renowned climate. When you secure one of our Danish-speaking jobs, you are not just accepting a role; you are choosing to immerse yourself in the warm hospitality that Greece is famous for. From the bustling streets of Athens to the tranquil islands, Greece offers an unparalleled quality of life for international professionals.
Our comprehensive relocation package ensures your transition to Greece is seamless and stress-free. Whether you are craving authentic Mediterranean cuisine or looking to explore historical landmarks, living in Greece provides the perfect backdrop to your career at Booking.com. Join our community of expatriates and discover why so many professionals choose to build their future here in sunny Greece.
How to Apply
Are you ready to elevate your career with the Danish Speaking Customer Expert for Booking.com position in Greece? We invite you to take the next step and click Apply Now to submit your application to our recruitment team. We look forward to reviewing your profile and assisting you on your journey with Mercier Consultancy Group.
Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.
Manage customer communications, plumbing appointment scheduling, dispatch coordination, and front-office administration, keeping customer records and calendars accurate while resolving routine issues and escalating complex matters.
Deliver customer support across channels, resolve issues with empathy, and use product expertise to guide customers while meeting service metrics and sharing feedback that improves customer effort and team effectiveness.
Coordinates disability claim intake, case setup, tracking, and physician assignments while communicating with clients to ensure complete documentation, appropriate reviews, and timely case processing.
Support Bol.com customers by resolving questions about orders, deliveries, payments, returns, and digital products, assisting external sellers, and escalating issues to the appropriate departments.
