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Mercier Consultancy Group

Mercier Consultancy Group jobs

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391 open roles at Mercier Consultancy Group

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Serve as the primary contact for Norwegian-speaking customers, tracking deliveries, resolving shipment issues, and coordinating with warehouses and carriers to support reliable service across the supply chain.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
NorwegianEnglishCustomer ServiceLogistics

Provide Norwegian-language technical support for a video streaming platform, resolving playback, subscription, and device issues while improving the subscriber experience and escalating trends.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianTechnical SupportTroubleshootingVideo Streaming

Provide Portuguese-language technical support for software and hardware issues, resolve and document IT tickets, and help customers of global technology brands through clear, secure service.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿง‘โ€๐Ÿ”ง IT Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishIT Technical SupportSoftware Troubleshooting

Moderate Polish-language user content across social platforms, uphold brand safety and community standards, escalate complex trends, and report on moderation metrics while helping improve the user experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-levelโœจ Social Media Manager๐Ÿ“ข ๐Ÿ‡ต๐Ÿ‡ฑ Polish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PolishEnglishContent ModerationSocial Media

Provide Portuguese-language financial support to clients by managing account queries, following regulatory and security protocols, and collaborating with international teams to improve service quality.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishFinancial Customer SupportFinancial Consultation

Support Portuguese-speaking users with search engine inquiries, troubleshoot technical issues, explain solutions clearly, and collaborate with international teams to meet service KPIs and improve support processes.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece - Remote๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishCustomer SupportSearch Engines

Support Romanian-speaking financial customers with transactions, account management, and product guidance while resolving account issues, following security and regulatory requirements, and coordinating with international teams.

RomanianEnglishFinancial Customer SupportFinancial Transactions

Moderate Portuguese-language social media content, investigate reported violations, and help maintain safe online communities while collaborating with international teams to improve moderation standards and user experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-levelโœจ Social Media Manager๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishSocial Media Content ModerationCommunity Guidelines

Provide Portuguese-language consumer advice and technical support for JTI, troubleshoot customer issues, maintain service records, and collaborate with international teams to improve customer satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required
PortugueseTechnical SupportConsumer AdviceTroubleshooting

Provide Portuguese-speaking customer support for a video streaming platform, troubleshooting playback and app issues, handling billing and account queries, and helping subscribers get more from its content.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishCustomer SupportCustomer Service

Support Polish-speaking transportation customers by resolving inquiries, managing bookings, explaining tracking and service policies, and coordinating with international teams to address logistics issues.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ต๐Ÿ‡ฑ Polish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PolishEnglishCustomer ServiceTransportation Support

Provide Romanian-language technical support to Microsoft product users, troubleshoot software and cloud issues, resolve escalations with international teams, and help deliver efficient, customer-focused solutions.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
RomanianEnglishMicrosoft ProductsTechnical Support

Provide personalized Polish-language customer support for Pandora jewelry clients, handling product and order inquiries, resolving concerns, and managing orders through internal CRM systems.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ต๐Ÿ‡ฑ Polish Required
PolishCustomer ServiceLuxury RetailClient Relations

Provide Portuguese-speaking Canon customers with phone, email, and chat support, resolve product and technical questions, document interactions, and help improve service quality and customer satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡ต๐Ÿ‡น Portuguese Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
PortugueseEnglishCustomer SupportTechnical Support

Support Czech-speaking customers with transportation logistics, bookings, schedules, and service inquiries, resolving requests and coordinating with international teams to deliver efficient, high-quality customer experiences.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
CzechEnglishCustomer ServiceTransportation Logistics

Advise Finnish-speaking insurance customers on policy coverage and consumer protection, resolve claims and compliance inquiries, and help improve service quality through accurate, empathetic support.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ฎ Finnish Required
FinnishEnglishCustomer ServiceInsurance Policy Coverage

Provide Norwegian-speaking customers with technical support for cybersecurity and data protection solutions, investigate security issues, document incidents, and coordinate with security engineering teams.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ” Cybersecurity Analyst๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianCybersecurityIT SupportData Protection

Support Finnish-speaking streaming subscribers by resolving technical and billing issues, managing account settings, recommending content, and documenting interactions to deliver a helpful, high-quality customer experience.

FinnishEnglishCustomer SupportTechnical Troubleshooting

Provide Norwegian-speaking customer support to Mercedes-Benz vehicle owners, resolving questions about vehicle features, after-sales services, and dealerships while delivering a high-quality service experience.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required
NorwegianCustomer SupportAutomotive SupportLuxury Vehicle Technology

Support Finnish-speaking Zalando customers by resolving inquiries, managing orders and returns, advising on fashion and sizing, and coordinating with internal teams to deliver a smooth online shopping experience.

FinnishCustomer ServiceOnline RetailOrder Processing

Support Norwegian-speaking clients by resolving technical and digital queries, identifying sales opportunities, recording interactions in CRM systems, and collaborating to improve service quality and support workflows.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +3 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
NorwegianEnglishCustomer ServiceTechnical Support

Provide Norwegian-language technical support for software and hardware issues, resolve customer inquiries across phone, chat, and email, document cases, and collaborate with IT teams on escalations.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Work In Athens - Remote๐Ÿ’ผ Full-Time๐Ÿชˆ Entry-level๐Ÿง‘โ€๐Ÿ”ง IT Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ด Norwegian Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
NorwegianEnglishIT SupportTechnical Troubleshooting

Provide Danish-speaking Mercedes-Benz customers with premium support on vehicle maintenance, technical questions, and service scheduling while resolving issues and maintaining high customer satisfaction.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
DanishEnglishCustomer ServiceAutomotive Customer Support

Support Booking.com travelers with reservations, changes, cancellations, and travel inquiries across phone, email, and chat, resolving issues while delivering professional, high-quality customer service.

๐Ÿ“ ๐Ÿ‡ฌ๐Ÿ‡ท Greece +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ฐ Danish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
DanishEnglishCustomer ServiceTravel Reservations

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