🕒 2 days ago
Provide first-line support for commercial card and accounts payable clients by handling calls and support requests, resolving common issues, maintaining accurate records, and escalating complex payment or compliance concerns.
Czech Speaking Cybersecurity Customer Experts - Work In Athens, Greece
🕒 26 days ago
📍 🇬🇷 Greece +5 - Remote?🎹 Mid-level🛟 Customer Support Specialist📢 🇨🇿 Czech Required📢 🇬🇧 English Required💼 Full-Time
CybersecurityThreat MonitoringIncident DocumentationSecurity Incident Escalation
📜 Description
- Handle enterprise clients’ cybersecurity inquiries and system alerts.
- Monitor potential threats and provide real-time assistance.
- Resolve issues involving software protection, account security, and data privacy.
- Coordinate with IT security teams to escalate and track vulnerabilities.
- Educate users on security best practices, including preventing unauthorized access and phishing.
- Document security incidents and client interactions, and share feedback to improve the client experience.
🛠️ Requirements
- Native or fluent Czech (spoken and written) is mandatory for this role.
- Valid EU passport or a valid Greek work permit.
- A strong interest in the cybersecurity industry and basic knowledge of digital protection tools.
- Excellent analytical skills combined with an empathetic approach to customer support.
- Professional proficiency in English to collaborate within our international team.
- Availability for on-site employment in Athens for this Czech Speaking Cybersecurity Customer Experts position in Greece.
✨ Benefits
- What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel accommodation provided)
- Comprehensive Health Insurance coverage
- Full-cycle Professional Training in cybersecurity technologies
- Opportunities for career growth within the international cybersecurity sector
Full job description
Czech Speaking Cybersecurity Customer Experts
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm recognized for bridging elite global talent with high-growth industries. We specialize in executive search and professional placement, helping candidates secure high-impact roles while fostering innovation for our partners in the cybersecurity sector.
Job Overview
We are currently sourcing top-tier talent for a Czech Speaking Cybersecurity Customer Experts position in Greece. This critical role invites you to protect digital infrastructures and support end-users at a global level while enjoying the vibrant, Mediterranean lifestyle that makes jobs in Greece so highly sought after.
Key Responsibilities
- Act as the primary point of contact for enterprise clients regarding complex cybersecurity inquiries and system alerts.
- Monitor and analyze potential threats to provide real-time assistance, ensuring the highest standards of digital security.
- Resolve technical challenges involving software protection, account security, and data privacy protocols.
- Coordinate with internal IT security teams to escalate and track critical system vulnerabilities.
- Educate users on security best practices to prevent unauthorized access and phishing attempts.
- Maintain comprehensive documentation of security incidents and client interactions within the cybersecurity CRM.
- Contribute to the continuous improvement of the client experience by providing feedback on security software performance.
Requirements
- Native or fluent Czech (spoken and written) is mandatory for this role.
- Valid EU passport or a valid Greek work permit.
- A strong interest in the cybersecurity industry and basic knowledge of digital protection tools.
- Excellent analytical skills combined with an empathetic approach to customer support.
- Professional proficiency in English to collaborate within our international team.
- Availability for on-site employment in Athens for this Czech Speaking Cybersecurity Customer Experts position in Greece.
Benefits
What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary bonus)
- Monthly Performance Bonus
- Fully Paid Relocation Package (flight, transfer, hotel accommodation provided)
- Comprehensive Health Insurance coverage
- Full-cycle Professional Training in cybersecurity technologies
- Opportunities for career growth within the international cybersecurity sector
- And Much More...
Life in Greece
Choosing to work in Greece means embracing a world-renowned quality of life defined by perpetual sunshine, historical richness, and a vibrant social scene. As you settle into one of our many open Czech-speaking jobs, you will discover that Greece offers a perfect harmony between high-level professional advancement and the relaxation of the Mediterranean coast.
Our relocation package ensures a seamless transition, allowing you to focus on your career in cybersecurity while enjoying authentic Greek cuisine and world-class heritage sites. Join us in Greece, where the modern digital landscape meets the cradle of civilization, and experience why professional life in Greece is an unparalleled opportunity for personal and career development.
How to Apply
Are you ready to elevate your career in the cybersecurity industry with Mercier Consultancy Group? We encourage you to click 'Apply Now' to submit your application for this exciting Czech Speaking Cybersecurity Customer Experts position in Greece. We look forward to reviewing your profile!
Best regards,
The Recruitment Team at Mercier Consultancy Group
Similar jobs
Search more Customer Support Specialist jobs
Credit Consultation & Client Engagement Virtual Assistant
🕒 3 days ago
20four7VA👥 51 - 200 employees🏢 Staffing And Recruiting
🕒 3 days ago
Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.
📍 Worldwide - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
Customer Support Engineer, Tier 1 (Windows) - Brazil
🕒 3 days ago
JumpCloud👥 501 - 1000 employees🏢 Computer Software
🕒 3 days ago
Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.
📍 🇧🇷 Brazil - Remote💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇧🇷🇵🇹 Portuguese Required
🕒 3 days ago
Provides advanced technical support for MasterControl customers by troubleshooting application issues, identifying software defects, coordinating resolutions, and sharing product guidance and best practices.
🕒 3 days ago
Manage customer communications, plumbing appointment scheduling, dispatch coordination, and front-office administration, keeping customer records and calendars accurate while resolving routine issues and escalating complex matters.