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Sep 24
Mercier Consultancy Group
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Sep 24
Manage French-speaking gaming support operations by resolving account and payment issues, maintaining account security, escalating technical bugs, and improving back-office workflows for gaming clients.
FrenchEnglishGaming & EsportsBack-office Support
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Sep 24
Mercier Consultancy Group
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Sep 24
Provide Estonian-speaking customers with technical and functional support across phone, email, and chat, resolving and documenting issues while meeting quality targets and improving support processes.
EstonianEnglishCustomer SupportTechnical Support
๐
Sep 24
Mercier Consultancy Group
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Sep 24
Review and moderate Arabic-language social media content, investigate policy violations, and help uphold platform safety standards through accurate decisions, trend monitoring, and collaboration with international teams.
ArabicEnglishContent ModerationTrust And Safety
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Review French-language social media content, assess reports against community guidelines and safety policies, escalate complex cases, and help identify threats and improve trust and safety protocols.
FrenchEnglishSocial Media Content ModerationCommunity Guidelines
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Arabic-speaking clients across phone, email, and live chat, resolving inquiries, maintaining accurate records, and partnering with internal teams to improve service quality and communication.
ArabicEnglishCustomer SupportClient Relations
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Sep 24
Mercier Consultancy Group
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Sep 24
Support French-speaking users with online payment transactions, digital wallet security, and account issues while protecting financial data, resolving technical inquiries, and helping improve the customer experience.
FrenchCustomer SupportOnline Payment TransactionsDigital Wallet Security
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Czech-speaking customers with phone, email, and live-chat support, resolve technical and general inquiries, maintain interaction records, and help meet service quality and performance targets.
CzechEnglishCustomer SupportPhone Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Arabic-speaking customers with empathetic support across phone, email, and live chat, resolving inquiries, documenting cases in a CRM, and collaborating with teams to deliver excellent service.
ArabicEnglishCustomer SupportPhone Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Moderate sensitive social media content, apply safety policies, assess potential violations, and report content trends to help protect users and improve moderation tools.
AlbanianEnglishContent ModerationTrust And Safety
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Czech-speaking customers across phone, email, and live chat, resolving inquiries, following up on escalations, documenting interactions in a CRM, and collaborating with international teams.
CzechEnglishCustomer SupportCustomer Service
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Moderate social media content, investigate user reports, and address risks such as hate speech, harassment, and misinformation while helping improve platform policies and maintain a safe online community.
Content ModerationTrust And SafetySocial MediaCommunity Guidelines
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Dutch-speaking customers with support across email, phone, and chat, resolving inquiries, maintaining CRM records, escalating technical issues, and meeting service and quality standards.
DutchEnglishCustomer SupportCustomer Service
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Czech-speaking clients by resolving complex service inquiries, delivering accurate solutions across communication channels, documenting interactions in the CRM, and helping improve support workflows and customer satisfaction.
CzechEnglishCustomer SupportProblem-solving
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Investigate suspicious banking activity by analyzing transactions, documenting findings, and working with Dutch-speaking clients and international AML teams to help protect customers and the institution from fraud.
DutchFraud InvestigationTransaction AnalysisFraud Detection
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Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Danish-speaking customers by resolving technical and administrative inquiries, documenting interactions in a CRM, and collaborating on service improvements while contributing to customer satisfaction and team KPIs.
DanishCustomer SupportTechnical SupportAdministrative Support
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Sep 24
Mercier Consultancy Group
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Sep 24
Support Finnish-speaking clients by resolving technical and service inquiries across phone, email, and live chat, documenting interactions, escalating complex issues, and meeting customer satisfaction and performance goals.
FinnishEnglishCustomer SupportTechnical Support
๐
Sep 24
Mercier Consultancy Group
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Sep 24
Moderate Arabic-language user content across social media platforms, identify policy violations, uphold community standards, and report emerging trends while supporting platform safety and user experience.
ArabicEnglishContent ModerationSocial Media
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Albanian-speaking customers with phone, email, and chat support, resolve service and technical issues, document interactions in a CRM, and help maintain customer satisfaction and performance targets.
AlbanianEnglishCustomer SupportPhone Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Danish-speaking customers by resolving inquiries across phone, email, and live chat, documenting interactions in a CRM, and collaborating with internal teams to improve service and meet SLAs.
DanishCustomer SupportPhone SupportEmail Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Dutch-speaking customers with technical and functional support across phone, email, and chat, resolving inquiries, documenting interactions, and collaborating with teams to improve service quality.
DutchCustomer SupportTechnical SupportFunctional Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Finnish-speaking Fitbit customers by troubleshooting wearable devices, app connectivity, and hardware issues, advising on health metrics and product features, and sharing feedback to improve service and products.
FinnishCustomer SupportTechnical TroubleshootingFitbit Wearable Devices
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Sep 24
Mercier Consultancy Group
๐
Sep 24
Support Danish-speaking Fitbit users by resolving wearable and app issues, explaining health-tracking features, documenting cases in a CRM, and collaborating with international colleagues to improve the user experience.
DanishCustomer SupportTechnical TroubleshootingFitbit Wearables
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Provide Danish-speaking customers with support across phone, email, and chat, resolving inquiries, maintaining accurate CRM records, coordinating escalations, and meeting quality and resolution-efficiency KPIs.
DanishCustomer SupportPhone SupportEmail Support
๐
Sep 24
Mercier Consultancy Group
๐
Sep 24
Moderate Dutch-language social media content by applying community guidelines, identifying and escalating prohibited material, and supporting accurate reporting, brand safety, and user trust.
DutchContent ModerationSocial MediaCommunity Guidelines