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Mercier Consultancy Group

Mercier Consultancy Group jobs

A platform for teams and solo users to organize, track, and share work in one place.

391 open roles at Mercier Consultancy Group

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Handle Danish-language car rental customer support for Nordic customers, managing reservations and complex issues while promoting upgrades and services through digital reservation systems.

DanishCustomer ServiceTourismReservation Management

Serve as the primary contact for Estonian-speaking clients, resolving complex inquiries, maintaining accurate interaction records, collaborating across teams, and supporting improvements to service quality and customer experience.

EstonianCustomer SupportClient-facing ServiceTroubleshooting

Support Danish-speaking customers using digital banking and fintech platforms, resolving payment and account issues, investigating security concerns, and coordinating with technical teams to address platform problems.

DanishCustomer SupportDigital BankingFintech

Support Dutch-speaking customers with logistics and delivery inquiries, coordinate with carriers and warehouses to resolve issues, track shipments, and communicate delays while helping improve the customer journey.

๐Ÿ“ ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ฑ Dutch Required
DutchLogisticsSupply ChainDistribution

Review Czech-language social media content, investigate user reports, and apply safety policies to help maintain a secure and compliant platform while improving moderation guidelines and systems.

๐Ÿ“ ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ“… Project Manager๐Ÿ“ข ๐Ÿ‡จ๐Ÿ‡ฟ Czech Required
CzechEnglishContent ModerationTrust And Safety

Support Finnish-speaking clients by resolving complex inquiries across phone, email, and chat, maintaining accurate records, and coordinating with teams to deliver tailored solutions and high customer satisfaction.

๐Ÿ“ ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria +4 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ฎ Finnish Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
FinnishEnglishCustomer SupportCustomer Service

Support Dutch-speaking users of a digital payment platform by resolving account and transaction issues, explaining payment solutions, maintaining security standards, and escalating technical errors.

๐Ÿ“ ๐Ÿ‡ง๐Ÿ‡ฌ Bulgaria +5 - Remote?๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ณ๐Ÿ‡ฑ Dutch Required
DutchCustomer SupportDigital PaymentsFintech

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