Handle Danish-language car rental customer support for Nordic customers, managing reservations and complex issues while promoting upgrades and services through digital reservation systems.
Mercier Consultancy Group jobs
A platform for teams and solo users to organize, track, and share work in one place.
391 open roles at Mercier Consultancy Group
Serve as the primary contact for Estonian-speaking clients, resolving complex inquiries, maintaining accurate interaction records, collaborating across teams, and supporting improvements to service quality and customer experience.
Danish Speaking Customer Support Analyst - Fintech - Work In Sofia, Bulgaria
Support Danish-speaking customers using digital banking and fintech platforms, resolving payment and account issues, investigating security concerns, and coordinating with technical teams to address platform problems.
Dutch Speaking Logistics & Delivery Advisor - Work In Sofia, Bulgaria
Support Dutch-speaking customers with logistics and delivery inquiries, coordinate with carriers and warehouses to resolve issues, track shipments, and communicate delays while helping improve the customer journey.
Czech Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
Review Czech-language social media content, investigate user reports, and apply safety policies to help maintain a secure and compliant platform while improving moderation guidelines and systems.
Support Finnish-speaking clients by resolving complex inquiries across phone, email, and chat, maintaining accurate records, and coordinating with teams to deliver tailored solutions and high customer satisfaction.
Dutch Speaking Advisor for Online Payment Platform - Work In Sofia, Bulgaria
Support Dutch-speaking users of a digital payment platform by resolving account and transaction issues, explaining payment solutions, maintaining security standards, and escalating technical errors.
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