Review and moderate Polish-language user content on a social media platform, enforce community policies, escalate harmful material, and help improve moderation processes and online safety.
Mercier Consultancy Group jobs
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391 open roles at Mercier Consultancy Group
French Speaking Player Support Specialist - Work In Sofia, Bulgaria
Provide French-language technical and account support to gamers across multiple channels, resolve player issues, protect account security, and help improve support workflows and the gaming experience.
Support Italian-speaking travelers with car rental bookings, reservation changes, pickup and return issues, and travel service recommendations while maintaining accurate records and meeting service targets.
Provide Korean-speaking clients with professional support, resolve complex inquiries across channels, maintain accurate CRM records, and help improve workflows and customer satisfaction while meeting performance targets.
Provide German-speaking customers with phone, email, and live-chat support, resolve inquiries and technical issues, maintain CRM records, and collaborate with international teams to meet service standards.
Provide French-speaking clients with accurate, professional support by identifying their needs, recommending tailored solutions, managing service cases, and helping improve customer experience and service workflows.
Serve as the primary contact for Greek-speaking clients, resolving customer support and account issues across phone, email, and chat while maintaining CRM records and improving service quality.
Romanian Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Provide Romanian-speaking Fitbit users with technical and product support, troubleshoot device and software issues, guide them through health-tracking features, and share feedback to improve the customer experience.
Investigate suspicious banking activity by analyzing transactions, securing compromised accounts, documenting findings, and supporting customers with fraud prevention while communicating with German-market stakeholders.
Italian Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Support Italian-speaking customers with Fitbit devices and software by guiding setup, troubleshooting connectivity, explaining fitness data, and sharing user feedback with internal teams.
Portuguese Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria
Support Portuguese-speaking Fitbit users by troubleshooting devices, resolving syncing and platform issues, guiding wellness goal settings, and delivering empathetic product guidance that improves customer satisfaction.
German Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria
Review German-language social media content, assess and escalate safety incidents, and help improve moderation strategies and risk controls to protect online communities and platform integrity.
Serve as the primary contact for German-speaking customers, resolving inquiries across phone, email, and chat while maintaining customer satisfaction and improving support workflows and service performance.
Polish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Provide Polish-speaking Fitbit users with empathetic technical support, troubleshoot wearable device issues, explain fitness-tracking features, and document feedback to help improve the customer experience.
French Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
Provide French-speaking customers with technical support for iRobot devices, troubleshoot robotics and smart home connectivity issues, and document cases while coordinating escalations to resolve persistent problems.
Italian Speaking B2B Solutions Consultant - Work In Sofia, Bulgaria
Serve as the primary contact for B2B clients, resolving complex inquiries in Italian, tailoring business solutions, and coordinating with internal teams to maintain client satisfaction and service quality.
Provide Irish-speaking customers with empathetic support across phone, email, and chat, resolving inquiries, maintaining CRM records, and helping improve service quality and customer satisfaction.
Review Norwegian-language social media content, enforce community guidelines and safety policies, and help improve moderation protocols and automated systems to support a safe online experience.
Provide Lithuanian-language customer support across phone, email, and live chat, resolving inquiries, documenting interactions in a CRM, and collaborating with international teams to maintain service quality.
Norwegian Speaking Online Store Advisor For TikTok - Work In Sofia, Bulgaria
Support Norwegian-speaking retail customers across phone, email, and live chat by resolving order and account issues, recommending products, processing payments, and improving the online shopping experience.
Provide French-language customer support across phone, email, and chat, resolving inquiries with product knowledge and empathy while meeting quality targets and protecting sensitive information.
Review Hebrew-language social media content, apply community guidelines, and escalate policy violations while helping maintain a safe platform environment through accurate, culturally informed moderation.
Polish Speaking Player Support Specialist - Work In Sofia, Bulgaria
Support Polish-speaking players with technical, account, payment, and security issues across chat, email, and ticketing channels, while escalating platform problems and helping maintain strong service quality.
French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
Provide French-language customer and technical support for Fitbit devices and wellness software, helping users troubleshoot issues, optimize fitness tracking, and make the most of health features.
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