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Mercier Consultancy Group

Mercier Consultancy Group jobs

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Provide Turkish-speaking customers with support across phone, email, and live chat, resolving inquiries, sharing accurate product information, and helping maintain high service quality.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ΉπŸ‡· Turkish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
TurkishEnglishCustomer SupportPhone Support

Serve as the primary contact for Slovak-speaking clients, resolving complex inquiries, explaining technical solutions, and collaborating with international teams to improve customer support workflows and service quality.

SlovakCustomer SupportClient-facing ConsultingProblem-solving

Provide Spanish-speaking customers with multichannel support, resolve inquiries and technical issues, document cases, and work with cross-functional teams to improve service quality and efficiency.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer ServiceCustomer Support

Support Slovenian-speaking clients by resolving inquiries, troubleshooting technical issues with internal teams, maintaining interaction records, and meeting service KPIs while representing the client brand.

SlovenianEnglishCustomer SupportClient Communication

Provide Swedish-language customer support by phone, email, and chat, resolving inquiries, maintaining CRM records, and collaborating with international colleagues to deliver accurate, professional service.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ΈπŸ‡ͺ Swedish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SwedishEnglishCustomer SupportCustomer Service

Moderate Russian-language user content across text, images, and video, investigate policy violations, and collaborate with teams to support platform safety, accurate decisions, and efficient moderation.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡¬πŸ‡§ English Required
RussianEnglishContent ModerationSocial Media Safety Guidelines

Support Russian-speaking players of Supercell games by resolving technical, billing, and account issues, sharing game knowledge, and escalating recurring bugs and player feedback to development and QA teams.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¬πŸ‡§ English Required
RussianEnglishCustomer SupportProblem-solving

Support Dutch-speaking customers with lunch pass and food voucher inquiries, resolve account issues, maintain accurate records, and work with internal teams to improve service and customer satisfaction.

DutchCustomer SupportCustomer CommunicationProblem-solving

Support Eneco’s Dutch-speaking customers with energy usage, billing, contracts, and account issues, while advising on sustainable energy services and maintaining accurate CRM records.

DutchCustomer ServiceEnergy UsageBilling

Support Dutch-speaking customers with frozen food inquiries, order placement, delivery scheduling, and product recommendations while resolving delivery issues and meeting sales and performance KPIs.

DutchSales SupportCustomer ServiceOrder Placement

Provide Slovenian-speaking customers with technical and general support across phone, email, and live chat, resolving inquiries, documenting interactions, and helping improve service workflows.

SlovenianEnglishCustomer SupportTechnical Support

Manage Swedish-speaking customers’ vehicle rental inquiries from selection and reservations to contract records, travel guidance, and issue resolution while coordinating with an international team.

SwedishEnglishCustomer ServiceVehicle Rental

Provide Slovak-speaking customers with professional support across phone, email, and live chat, resolving inquiries, documenting cases, and collaborating with an international team to improve service quality.

SlovakEnglishCustomer SupportPhone Support

Support Swedish-speaking customers with online orders, returns, inventory questions, and retail service issues across phone, email, and live chat while helping improve the customer experience.

SwedishCustomer SupportRetail Customer ServiceOnline Order Support

Monitor and assess Swedish-language social media content, investigate reports, apply safety policies, and collaborate with global teams to improve moderation workflows and protect users.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡ΈπŸ‡ͺ Swedish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SwedishEnglishContent ModerationSocial Media Safety

Advise Dutch-speaking customers on electricity contracts, billing, and energy use while handling inbound inquiries, resolving service issues, processing contract changes, and recommending relevant sustainable energy products.

DutchCustomer ServiceEnergy Supply ContractsEnergy Efficiency

Serve as the main contact for Swedish-speaking clients, resolving technical and service inquiries, maintaining customer satisfaction, documenting interactions, and coordinating with teams to address complex issues.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-level🀝 Customer Success ManagerπŸ“’ πŸ‡ΈπŸ‡ͺ Swedish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SwedishEnglishCustomer SupportClient Communication

Support Turkish-speaking players across Supercell games by resolving technical and account issues, escalating bugs and feature requests, and sharing player feedback to improve the gaming experience.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ΉπŸ‡· Turkish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
TurkishEnglishPlayer SupportCustomer Service

Provide Swedish-language customer support across phone, email, and live chat, resolving inquiries and technical issues, documenting interactions, and helping maintain customer satisfaction and service quality.

SwedishCustomer SupportPhone SupportEmail Support

Review Turkish-language social media content, enforce platform safety policies, escalate complex issues, and help improve moderation strategies and user experience while protecting community standards.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡ΉπŸ‡· Turkish Required
TurkishEnglishContent ModerationSocial Media

Support Spanish-speaking customers by phone, email, and live chat, resolving technical and general inquiries, maintaining CRM records, and improving service workflows with international teams.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportPhone Support

Provide Thai-speaking customers with accurate, empathetic support across phone, email, and live chat, resolving inquiries, maintaining CRM records, and coordinating with teams to address technical issues.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¬πŸ‡§ English Required
ThaiEnglishCustomer SupportProblem-solving

Moderate user-generated content, investigate security risks, and apply Russian language and cultural expertise to help protect online communities and uphold trust and safety policies.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›‘οΈ Compliance SpecialistπŸ“’ πŸ‡¬πŸ‡§ English Required
RussianEnglishContent ModerationTrust And Safety

Manage B2B client relationships in customer support services, resolve complex queries, coordinate with international teams, and improve support workflows while communicating with Spanish-speaking stakeholders.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-level🀝 Customer Success ManagerπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
B2B Client Relationship ManagementCustomer Support ServicesClient Query ResolutionWorkflow Optimization

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