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Mercier Consultancy Group

Mercier Consultancy Group jobs

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391 open roles at Mercier Consultancy Group

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Provide Spanish-speaking clients with technical cybersecurity support, monitor security alerts, resolve incidents, document troubleshooting, and promote effective security practices in collaboration with international teams.

πŸ“ πŸ‡¬πŸ‡· Work In Athens - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCybersecurityTechnical Support

Support Spanish-speaking users with search engine products by resolving inquiries, troubleshooting digital platforms, documenting interactions, and helping improve customer satisfaction and support workflows.

πŸ“ πŸ‡¬πŸ‡· Greece +4 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish Required
SpanishCustomer SupportSearch Engine ProductsDigital Literacy

Provide German-language technical support for a video streaming platform, resolving subscription, billing, playback, and device issues while helping deliver a premium customer experience.

GermanTechnical SupportCustomer ServiceSubscription Management

Provide Spanish-speaking customers with phone, email, and chat support for Dyson products, troubleshooting technical issues, explaining product features and maintenance, and coordinating escalated cases.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportCustomer Service

Support Spanish-speaking passengers and logistics partners with transportation bookings, scheduling, disruptions, and service questions across phone, email, and chat, while documenting interactions and coordinating with international teams.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer ServiceTransportation Services

Provide Spanish-speaking users with technical and functional support for a cloud platform, troubleshooting issues across phone, email, and chat while documenting interactions and helping meet service goals.

SpanishCustomer SupportCloud PlatformsTechnical Troubleshooting

Provide Spanish-speaking clients with financial support on accounts and transactions, resolve banking and payment issues, maintain compliant records, and collaborate with finance teams to improve service delivery.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-TimeπŸͺˆ Entry-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishFinancial Customer SupportBanking Services

Support Spanish-speaking Mercedes-Benz owners by resolving automotive inquiries, coordinating service scheduling, maintaining customer records, and delivering a premium experience across phone, email, and chat.

SpanishEnglishCustomer SupportAutomotive

Support Spanish-speaking users of a global messaging app by resolving technical and account issues across chat, email, and social channels while protecting user data and improving the customer experience.

πŸ“ πŸ‡¬πŸ‡· Work In Athens - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportTechnical Support

Manage Turkish-language back-office support for a gaming platform, resolving user queries, monitoring activity for compliance and fraud, and improving workflows and player experience.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ΉπŸ‡· Turkish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
TurkishEnglishBack-office SupportWritten Customer Support

Provide Turkish-speaking clients with technical and customer support across phone, email, and chat, resolve complex inquiries, document interactions in CRM, and collaborate with international teams to improve service.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ΉπŸ‡· Turkish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
TurkishEnglishCustomer SupportTechnical Support

Provide Dutch-speaking customers with technical support across phone, email, and live chat, resolving issues, maintaining CRM records, and collaborating with teams to deliver accurate, high-quality service.

DutchTechnical SupportCustomer ServiceTroubleshooting

Review Turkish-language social media content, assess potential policy violations, and apply platform safety policies while collaborating with teams to improve moderation workflows and user safety.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡ΉπŸ‡· Turkish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
TurkishEnglishContent ModerationCommunity Standards

Moderate social media content, assess and escalate online harm, and help improve safety protocols and policies while applying Serbian-language and cultural expertise to protect online communities.

Content ModerationSocial MediaOnline SafetySerbian Language

Serve as the primary contact for Russian-speaking clients, resolving complex inquiries, maintaining accurate documentation, and collaborating across teams to improve service delivery and customer satisfaction.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¬πŸ‡§ English Required
RussianEnglishCustomer SupportClient Service

Provide Spanish-language technical support for iRobot products, troubleshoot smart home connectivity issues, resolve customer inquiries across phone, email, and chat, and escalate complex cases.

SpanishTechnical SupportCustomer ServiceConsumer Electronics

Manage Spanish-language car rental bookings and customer inquiries, guide travelers on vehicle and insurance options, resolve logistics issues, and maintain service quality and accurate CRM records.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-TimeπŸͺˆ Entry-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer ServiceCar Rental Bookings

Review Spanish-language social media content, make accurate moderation decisions, and help protect platform integrity by identifying safety risks and sharing cultural insights with international teams.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›‘οΈ Compliance SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishContent ModerationSocial Media Analytics

Support Dutch-speaking travelers with Booking.com reservations by handling booking changes, cancellations, and inquiries, resolving scheduling issues, and providing travel advice while maintaining accurate records and service quality.

πŸ“ πŸ‡¬πŸ‡· Greece - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
DutchEnglishCustomer ServiceTravel Reservations

Review Swedish-language user-generated content, apply platform policies to identify harmful material, document moderation decisions, and help maintain safe online communities while collaborating with international teams.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡ΈπŸ‡ͺ Swedish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SwedishEnglishContent ModerationSocial Media Platforms

Support Spanish-speaking clients by resolving complex inquiries, coordinating with international teams, maintaining accurate interaction records, and identifying ways to improve service workflows and client satisfaction.

πŸ“ πŸ‡§πŸ‡¬ Work In Sofia - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishCustomer SupportClient Communication

Review and moderate Serbian-language social media content for policy compliance, identify emerging safety trends, and collaborate with cross-functional teams to improve moderation tools and community standards.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡¬πŸ‡§ English Required
Serbian LanguageEnglish CommunicationContent ModerationCommunity Guidelines

Review Spanish-language user content for policy compliance, help maintain a safe and inclusive social media platform, and collaborate with internal teams to improve moderation quality and processes.

πŸ“ πŸ‡§πŸ‡¬ Bulgaria +5 - Remote?πŸ’Ό Full-Time🎹 Mid-levelπŸ“… Project ManagerπŸ“’ πŸ‡ͺπŸ‡Έ Spanish RequiredπŸ“’ πŸ‡¬πŸ‡§ English Required
SpanishEnglishContent ModerationContent Policy Compliance

Provide Spanish-speaking players with empathetic support across chat, email, and ticketing, troubleshoot account and gameplay issues, escalate bugs, and help improve support resources.

SpanishEnglishPlayer SupportCustomer Service

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