Review and investigate visual and written user-generated content for Community Guidelines violations, applying cultural awareness, sound judgment, and confidentiality in content moderation decisions.
Italian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria
📜 Description
- Monitor and moderate user-generated content against global safety policies.
- Investigate reports involving harassment, misinformation, and sensitive material.
- Process content queues accurately and efficiently.
- Collaborate with internal teams to improve moderation strategies and trust and safety initiatives.
- Identify emerging social media trends that may contribute to platform abuse.
- Handle sensitive escalations with discretion, empathy, and adherence to protocols.
🛠️ Requirements
- Native or fluent Italian (spoken and written) is mandatory.
- Valid EU passport (required for all applicants).
- Strong interest in the social media industry and current digital trends.
- Resilience and the ability to handle sensitive content with professional maturity.
- Excellent communication skills and attention to detail.
- Previous experience in trust and safety or customer support is considered a strong asset for this Italian Speaking Digital Trust and Safety Specialist position in Bulgaria.
✨ Benefits
- Competitive Monthly Salary
- Fully Paid Training program to set you up for success.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight, transfer, hotel) for a seamless start to your new career.
- Attractive Monthly Performance Bonus based on your contributions.
- Exciting opportunities for professional growth within the growing market of jobs in Bulgaria.
Full job description
Italian Speaking Digital Trust and Safety Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European recruitment and bespoke BPO solutions. We specialize in connecting top-tier talent with world-class organizations, setting the industry standard for professional career advancement and excellence.
Job Overview
We are seeking a dedicated professional for an Italian Speaking Digital Trust and Safety Specialist position in Bulgaria to join a dynamic team in the social media sector. This role is pivotal in ensuring a safe, secure, and positive experience for millions of users by moderating content and enforcing community standards in an exciting, fast-paced environment.
Key Responsibilities
- Monitor and moderate user-generated social media content to ensure compliance with global safety policies.
- Investigate reports of policy violations, including harassment, misinformation, and sensitive material.
- Maintain a high standard of accuracy while processing content queues within the social media ecosystem.
- Collaborate with internal teams to refine moderation strategies and improve community trust and safety initiatives.
- Provide insights on emerging trends within the social media landscape to prevent platform abuse.
- Handle sensitive escalations with discretion, empathy, and strict adherence to established protocols.
- Contribute to a healthy digital environment, making this Italian-speaking job a vital role for platform integrity.
Requirements
- Native or fluent Italian (spoken and written) is mandatory.
- Valid EU passport (required for all applicants).
- Strong interest in the social media industry and current digital trends.
- Resilience and the ability to handle sensitive content with professional maturity.
- Excellent communication skills and attention to detail.
- Previous experience in trust and safety or customer support is considered a strong asset for this Italian Speaking Digital Trust and Safety Specialist position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training program to set you up for success.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight, transfer, hotel) for a seamless start to your new career.
- Attractive Monthly Performance Bonus based on your contributions.
- Exciting opportunities for professional growth within the growing market of jobs in Bulgaria.
- And Much More...
Life in Bulgaria
Bulgaria offers an incredible quality of life, characterized by its stunning mountain ranges, vibrant city culture in Sofia, and a temperate, enjoyable climate. Choosing one of our jobs in Bulgaria means joining an international community in a country known for its rich history, welcoming atmosphere, and Mediterranean-influenced lifestyle.
Beyond the career potential, living in Bulgaria provides a perfect balance of affordability and modern living. From world-class dining to a bustling nightlife, Bulgaria has rapidly become one of Europe’s premier destinations for professionals. We are proud to support your relocation to Bulgaria, ensuring your transition is smooth and rewarding.
How to Apply
If you are ready to take the next step in your career and join a forward-thinking firm in the social media industry, we invite you to click Apply Now. Our team at Mercier Consultancy Group is eager to review your application and discuss your future in Bulgaria.
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