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Comment Moderator

🕒 2 days ago
📍 🇺🇸 United States +1 - Remote?🎹 Mid-level📅 Project Manager📢 🇧🇷🇵🇹 Portuguese Required📢 🇬🇧 English Required⚖️ Part-Time
User-generated Content ModerationContent InvestigationCommunity GuidelinesTrust And Safety
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📜 Description

  • Review and moderate user-generated content, including visual and written material.
  • Investigate content that may violate Community Guidelines.
  • Apply attention to detail and cultural awareness when assessing content.
  • Maintain confidentiality around user data and moderation decisions.

🛠️ Requirements

  • Prior hands-on experience moderating user-generated content (e.g. comments, forums, or social media trust & safety)
  • Culturally aware of current trends, slang, and pop culture in the U.S. (a plus if also familiar with trends in Hindi-, Japanese-, or Portuguese-speaking markets)
  • Technically savvy and able to quickly learn new systems
  • High speed internet connection required
  • Comfortable reviewing graphic, sensitive, or disturbing content as a routine part of the role
  • Able to maintain strict confidentiality around user data and moderation decisions
Full job description
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others.

We are looking for Comment Moderators to review and moderate user-generated content. As a Comment Moderator, you will review and investigate visual and written content that violates our Community Guidelines. You must be detail-oriented, culturally attuned, and self-motivated.

  • This is a remote, part-time contract role.
  • Bilingual fluency in English plus Hindi, Japanese, or Portuguese is preferred, but not required
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.   With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.   Join us and work with some of the biggest artists, IP, and fandoms in comics! #WEBTOON

Requirements

  • Prior hands-on experience moderating user-generated content (e.g. comments, forums, or social media trust & safety)
  • Culturally aware of current trends, slang, and pop culture in the U.S. (a plus if also familiar with trends in Hindi-, Japanese-, or Portuguese-speaking markets)
  • Technically savvy and able to quickly learn new systems
  • High speed internet connection required
  • Comfortable reviewing graphic, sensitive, or disturbing content as a routine part of the role
  • Able to maintain strict confidentiality around user data and moderation decisions
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