Leads hands-on infrastructure operations across data centers, coordinating hardware and systems work, resolving complex incidents, maintaining operational standards, and mentoring junior team members.
Megaport jobs
On-demand global platform for compute, network, storage, and private connectivity.
43 open roles at Megaport
Leads the third-shift network operations team, maintaining global network availability and performance while serving as the overnight escalation point and driving incident response and continuous improvement.
Leads multi-channel and lifecycle campaigns for compute, storage, and network offerings, supporting demand generation and customer growth while using performance data, SEO/AEO research, and global collaboration to improve results.
Build and operate Go-based backend services, APIs, and CLI tools that improve internal developer experience, automate engineering workflows, and provide secure self-service infrastructure at scale.
Oversee capex, fixed assets, and inventory accounting across global operations, maintaining accurate registers and reporting while improving related systems, processes, and controls.
Own the design, delivery, and ongoing improvement of operations systems and automation, integrating monitoring, network assurance, Salesforce, Jira, and cloud platforms to improve reliability and streamline operational work.
Own post-sale relationships for a portfolio of existing customers, driving renewals, revenue growth, product adoption, and customer value through proactive engagement and cross-functional collaboration.
Build and operate reliable, observable, self-healing infrastructure for a bare metal cloud by automating operations, improving incident response, and advancing platform resilience at scale.
Build and maintain Latitude.shβs core backend API and services, shaping developer-facing REST APIs, webhooks, and SDK compatibility while owning the reliability of systems for provisioning, networking, and billing.
Design, implement, and maintain network infrastructure for Bare Metal Cloud services, improving availability, performance, and security while troubleshooting issues and guiding teams on networking best practices.
Develop capacity plans and vendor cost analyses for global data center operations, forecasting resource needs and delivering reporting that guides procurement, infrastructure, and cost-optimization decisions.
Leads and coordinates data center infrastructure operations, including hardware installation, OS troubleshooting, incident resolution, remote technician workflows, and continuous improvement across operational processes.
Operate and improve a production-critical global network, resolving complex incidents, supporting customers and internal teams, and strengthening reliability through root-cause analysis, monitoring, and network expansion.
Resolve customersβ networking, portal, and account issues through phone, email, and live chat, aiming for first-contact resolution while coordinating with internal teams and vendors.
Provision and deliver customer servers end to end, from hardware configuration and operating system installation to validation and handoff, while meeting delivery deadlines and maintaining accurate records.
Own enterprise prospecting and sales expansion, guiding customers from opportunity discovery through close while shaping network and cloud solutions, developing channel partnerships, and driving revenue growth.
Develop forecasting models, pipeline analytics, and operational intelligence for the Revenue organization, translating sales, customer, and operational data into insights that improve decision-making and support AI initiatives.
Serves as a strategic technical advisor to enterprise customers and partners, leading premium support, incident coordination, network reviews, solution guidance, and partner enablement to drive adoption and long-term value.
Build and maintain Perl-based network automation systems, backend services, and secure REST APIs while improving platform reliability and performance and guiding junior engineers on small projects.
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