Staff Forward Deployed Engineer

Are you ready to shape the future of data? Matillion is the company behind Maia, the AI Data Automation platform.  In the AI economy, demand for data is exploding. Manual data engineering can’t keep up. Maia fixes that by combining 15 years of data expertise with agentic AI to eliminate the manual work that slows data teams down. Organisations like Cisco, DocuSign, and Slack are already using it to deliver real business impact, faster. We started in Manchester and now we’re global - with teams across the UK, US and India. We are driven, curious, energetic people who move fast, think big and hold ourselves to a high standard. We’re here to make a dent in the universe bigger than ourselves. And we’re looking for people who want to be part of it. At Matillion, we are committed to providing compensation in line with market standards based on the role, job family, job level and country. This role's estimated annual salaried pay range for this position is £84,160 - £126,240. The final salary will be based on your relevant skills, experience and qualifications demonstrated in the hiring process. More about Matillion We operate a flexible working culture that promotes work-life balance, with benefits including: Company Equity 30 days holiday + bank holiday 5 days paid volunteering leave Private Health Insurance Life Insurance Pension Access to mental health support Your Safety Matillion recruiters will only contact you from @matillion.com email addresses. We occasionally work with trusted recruiting partners; they will always tell you they are working on our behalf. We will never ask for money, fees, or bank details at any point in the hiring process. If something feels off, trust that instinct. Don't click any links. Go straight to matillion.com/careers to verify open roles or reach us at talent@matillion.com. Want to know more? Don't tick every box? Apply anyway. We hire for potential, not just experience. A member of our Talent Acquisition team will be in touch. Cannot find a suitable role right now? We still want to hear from you. Drop us a line at talent@matillion.com. Find out more about life on #TeamGreen here.  Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

What you will be doing:

• Owning end-to-end customer engagements by running discovery, architecting multi-cloud deployments, writing production-grade code, and guiding projects through to production cut-over.

• Building complex data pipelines, models, and integrations across cloud data platforms to ensure customers achieve the core outcomes they adopted Maia for.

• Modifying Matillion’s underlying codebase directly when native platform features are missing, adhering to strict engineering, security, and quality standards.

• Delivering fast, pragmatic MVPs by diagnosing real underlying customer problems, questioning initial requirements, and shrinking scope to accelerate platform adoption.

• Cultivating executive trust and serving as a cross-functional catalyst across Sales, Product, Engineering, and Customer Success to resolve complex escalations at the first point of contact.

• Enabling total customer self-sufficiency by training internal champions and creating clear handover documentation for Customer Success and Support teams upon project exit.

• Securing technical wins during pre-sales cycles through technical discovery, proof-of-concept deliveries, objection handling, and joint strategy work with Account Executives.

• Influencing product evolution by identifying repeating delivery patterns, submitting structured product feedback, and building reusable implementation frameworks that minimize future custom work.

• Working agentic-first by integrating AI tools across the entire delivery lifecycle while setting clear quality validation standards for AI-generated outputs.

• Elevating team performance by mentoring junior engineers, shaping hiring standards, refining delivery processes, and continuously updating expertise in emerging AI and cloud tech.

What we are looking for: