Events Manager

Who we are:

MasterClass is the streaming platform where the world’s best come together so anyone, anywhere, can access and be inspired by their knowledge and stories. We put you in the room with the creators, thinkers, makers and leaders who have changed the world, so that you can change yours.

Members get unprecedented access to 200+ instructors and classes across a wide variety of fields, including Arts & Entertainment, Business, Design & Style, Sports & Gaming, Writing and more. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and go behind the big screen with James Cameron. Design your career with Elaine Welteroth, get ready to win with Lewis Hamilton, perfect your pitch with Shonda Rhimes and discover your inner negotiator with Chris Voss.

We’re a remote-first workforce with collaborative work spaces in San Francisco and Kitchener, Ontario, and employees in several U.S. states. If you’re interested in joining a dynamic, culture-driving company—where learning invaluable skills is all in a day’s work—we invite you to apply.

We are looking for more than what a resume can show. If you don’t have the exact experience or skills, but think you’d be a great addition to MasterClass, please apply for the role.

✨ Snapshot of the Role:

MasterClass is looking for an Events Manager to own live events end to end, with an initial focus on MasterClass Executive, our cohort-based business education program. You’ll produce the weekly virtual sessions that anchor each cohort, intimate learner gatherings, and the multi-day in-person experience that serves as a high point of the program.

As MasterClass expands cohort-based programming across Executive, Certificates, and other products, you’ll also help build the operational foundation for a centralized Events function supporting live experiences across the business.

✨ What You Will Do:

• Own end-to-end production of live virtual sessions for MasterClass Executive and Certificates, including scheduling, run of show, rehearsals, speaker prep, platform setup, moderation, Q&A, and real-time troubleshooting.
• Plan and execute in-person experiences, from smaller dinners and gatherings to the multi-day MasterClass Executive cohort experience, including venues, production, AV, vendors, travel, and on-site execution.
• Manage the overarching MasterClass events calendar, coordinating instructor and practitioner availability, programming needs, and learner time zones.
• Serve as the primary logistics partner for instructors, guest practitioners, and their teams, ensuring every experience feels seamless from preparation through day-of execution.
• Build scalable event operations, including run-of-show templates, production checklists, escalation paths, backup plans, and post-event workflows.
• Own event budgets, vendors, contracts, and negotiations, making thoughtful tradeoffs across scope, quality, and cost.
• Partner closely with Community, Marketing, Product, and channel leads to drive attendance and create a strong learner experience before, during, and after events.
• Use event data, feedback, and AI-enabled tools to continuously improve programming and scale the Events function.

✨ About You (Requirements):

• 6+ years of event management, production, or experiential programming experience across both recurring virtual events and multi-day in-person experiences.
• Deep experience producing live virtual programming and the ability to troubleshoot calmly and resourcefully while an event is live.
• Proven experience managing venues, vendors, AV, contracts, budgets, and on-site event execution.
• Exceptional project management and organizational skills, with the ability to manage a weekly programming cadence alongside larger event builds.
• Strong communicator who is comfortable working directly with high-profile speakers, executives, talent, and their teams.
• Comfortable using event technology, data, and emerging AI tools to improve operations and the learner experience.
• Willing to travel for in-person events and flex working hours around live programming across time zones.
• This role is open to applicants based in the following locations: AZ, CA, CT, FL, GA, IL, MA, MI, NH, NJ, NY, NC, OH, PA, TN, TX, UT, WA or Ontario and British Columbia, Canada.

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.