This role is based in our Dublin office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday.
As a Customer Solutions Architect, you will enhance customer satisfaction by maximizing the value of dbt Cloud deployments through technical discussions, demos, and relationship building.
The Customer Experience Manager leads the post-sale customer journey, focusing on onboarding, retention, and contract renewals while driving strategic relationships and maximizing upsells.
The Manager, Customer Experience is a strategic leader focused on building and scaling a high-performing team of Customer Experience Managers to enhance customer retention and operational efficiency.
The Customer Experience Manager oversees the entire post-sale customer journey, focusing on onboarding, retention, and contract renewals while building strategic relationships.
