As a Manager of Customer Success, you will lead a team of Customer Success Managers to drive customer retention, adoption, and value realization for Upmarket customers.
Manage and develop a team of Customer Solutions Engineers to provide exceptional technical support for enterprise customers, enhancing dbt Cloud adoption and retention.
Lead and develop a high-performing team of AI Success Managers to drive customer success and measurable business outcomes for enterprise clients at Cresta.
Lead and develop a high-performing team focused on mid-market customers, driving retention, renewals, and expansion while fostering a collaborative team culture.
The Senior Director, Customer Support is responsible for shaping and executing the vision and strategy of the customer support function, ensuring exceptional and scalable customer experiences.
