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Account Executive - Enterprise (SLED)

🕒 17 days ago
SaaS Enterprise SalesITSM SolutionsEX PlatformsSolution Selling

📜 Description

  • Develop tailored ITSM and EX strategies for Higher Education clients, demonstrating how Freshworks' solutions optimize productivity and enhance faculty and staff engagement.
  • Collaborate with diverse decision-makers, including administrators, IT leaders, and HR departments, to address unique challenges within Higher Education institutions.
  • Build, maintain, and execute a robust sales pipeline, ensuring consistent progress through medium- to long-term sales cycles.
  • Create and present compelling value propositions that align with institutional goals, priorities, and budgets.
  • Partner with Marketing, Solutions Engineers, and Customer Success teams to create seamless experiences for prospects and clients.

🛠️ Requirements

  • 5–8 years of proven success in SaaS enterprise sales, with strong experience in ITSM and EX solution selling.
  • Prior experience selling to Higher Education institutions is a strong plus.
  • Advanced knowledge of SaaS platforms and their role in driving institutional efficiency.
  • Hands-on experience with ITSM solutions and EX platforms designed to improve faculty and staff productivity and engagement.
  • Mastery in solution selling and pipeline management.
  • Strong analytical abilities to assess customer needs and provide tailored recommendations.

Benefits

  • Freshworks offers multiple options for dental
  • Vision
  • Life insurance
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