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Farfetch

Farfetch jobs

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Manage back-office cases involving return refunds, customer and partner compensation, and delivery issues, coordinating with couriers and internal teams to support a strong customer experience.

Customer OperationsBack-office Case ManagementRefunds And ReturnsCustomer And Partner Compensation

Develop and maintain Microsoft Dynamics 365 Finance and Operations solutions, integrate D365FO with Farfetch systems, support key users, and contribute to engineering standards and continuous improvement.

Microsoft Dynamics 365 Finance And OperationsD365 F&O DevelopmentX++Azure Portal

Leads global AML, sanctions, and financial crime compliance programs, strengthening monitoring and controls, advising senior stakeholders, and managing regulatory risk across jurisdictions.

Anti-money Laundering (aml)Sanctions ComplianceFinancial Crime Risk ManagementTransaction Monitoring

Verify and compare product listings across e-commerce platforms, researching images, descriptions, and specifications to identify exact matches, close matches, and mismatches accurately.

Product MatchingE-commerce PlatformsOnline Product ResearchProduct Specification Comparison

Verify and compare products listed on the website with listings across online marketplaces and retailer sites, assessing images, descriptions, and specifications to identify exact matches, close matches, and mismatches.

Product MatchingProduct ResearchE-commerce PlatformsOnline Marketplaces

Leads Portugal’s Detection, Analysis, and Response Team, directing incident response and threat hunting across cloud, endpoint, and network environments while improving detection capabilities and response operations.

πŸ“ πŸ‡΅πŸ‡Ή Porto - HybridπŸ’Ό Full-TimeπŸŽ™οΈ LeadershipπŸ“ Cybersecurity EngineerπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ“’ πŸ‡§πŸ‡·πŸ‡΅πŸ‡Ή Portuguese Required
Cybersecurity Incident ResponseDigital ForensicsThreat HuntingAWS

Lead complex, cross-functional supply chain and operations projects from problem definition through execution, improving operational performance, partner outcomes, and customer experience through data-driven decisions.

Supply Chain ManagementOperationsProject ManagementCross-functional Leadership

Develop and evolve strategic data products by applying statistical methods and machine learning, partnering with engineers and analysts to deliver production-ready solutions and analytical insights.

Data ScienceStatistical AnalysisMachine LearningProduction-level Data Products

Deliver high-quality customer service to luxury fashion customers and partners across chat, email, and telephone, answering product and service questions while representing the brand.

Customer ServiceChat SupportEmail SupportTelephone Support

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