Own a portfolio of merchant accounts, grow revenue through ad campaigns and sales opportunities, resolve partner issues, and use performance data to improve ROI and merchant experience.
Relationship Manager Financial Services (R-19783)
📜 Description
- Build trusted client relationships and advise on solutions aligned with clients’ business objectives.
- Renew existing business and grow revenue across new and existing accounts.
- Identify cross-sell and upsell opportunities in partnership with Solutions Sales.
- Protect accounts by identifying churn risks and implementing retention strategies.
- Lead deal negotiations, contracting, and approvals across decision-makers and funding sources.
- Maintain sales pipelines, account forecasts, and accurate CRM records; collaborate with Client Success on business reviews and win-back campaigns.
🛠️ Requirements
- Minimum of two years experience within an account management role
- Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action
- Be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs
- Proven success in closing sales, winning clients, managing client relationships with portfolio of accounts and attaining or exceeding annual quotas
- Ability to rapidly assess client environments from a business process, organizational and technological perspective, and effectively prioritize opportunities for growth
- Highly articulate with excellent business communication (verbal and written) skills and presentation skills suitable for a global corporate environment
- Possesses excellent industry-leading sales methodology, relevant CRM software (e.g. SFDC) and Microsoft Office Suite skills
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