Customer Adoption Consultant
The Adoption Consultant drives customer satisfaction and growth by ensuring effective platform adoption and maintaining strong relationships across a high volume of accounts.
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.
As an AI Deployment Manager (ADM) at Cursor, you’ll own the post-sale journey for a portfolio of enterprise customers, driving adoption, retention, and expansion. You’ll help engineering organizations successfully roll out Cursor and evolve how they work with AI.
You’ll operate at the center of each account, partnering with developers, admins, and executives while working closely with Sales, Field Engineering, Product, and Support. You’ll shape rollout strategy and influence Cursor’s roadmap priorities through customer insight.
Success is measured by customer retention, product adoption, and revenue expansion.
Manage a book of business with our top enterprise customers, owning the long-term success of each account
Engage CTO / VP / SVP Engineering stakeholders to demonstrate ROI and guide AI-driven organizational change
Lead enterprise rollouts end-to-end: onboarding, enablement, internal champions, and scaled adoption
Turn high-impact use cases into durable, repeatable workflows across teams
Monitor account health and usage data to drive renewals and expansion with AEs
Represent the customer internally, synthesizing feedback and influencing product priorities
You’ve worked at the intersection of business and technology and thrive in customer-facing roles
You can translate customer needs into clear technical plans and measurable outcomes
You understand modern engineering orgs, the SDLC, developer workflows, and tool adoption
You communicate comfortably with both developers and senior executives
You’re analytical and operational, using data to prioritize and drive action
You’re already a Cursor user (or power user of modern AI coding tools) with strong opinions about what great looks like (big plus)
The Adoption Consultant drives customer satisfaction and growth by ensuring effective platform adoption and maintaining strong relationships across a high volume of accounts.
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