Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
As a Strategic Program Lead on the International CX Strategic Programs team within the Customer Experience org, you'll ensure customer experiences are globally relevant, locally compliant, and regionally optimized across APAC, EMEA, and the Americas. You'll work horizontally across product domains and with regional partners to adapt, localize, and scale initiatives, bringing the CX perspective into launch planning so regional customers are never an afterthought.
What you’ll do:
Required Skills and Experience:
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
As a Customer Success Program Manager on the Scale Team, you will drive value and customer success across a portfolio, ensuring effective adoption of the Celonis Process Intelligence Platform.
The Team: The position of Customer Engagement Program Manager (internal title: Senior Value Engineer - Scale team) is a trusted advisor responsible for driving value, adoption, and customer success across a portfolio of accounts.
As the Program Lead, you will build and manage the Suno Emerging Creator Program, overseeing its development and execution to support nano and micro creators in their careers.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
As a Demand Generation Program Manager, you will drive expansion and cross-sell demand within existing customer accounts, leveraging AI to enhance program execution across multiple channels.
