Remote Jobs RockRemote Jobs Rock

Remote Position Customer Care Rockstar with Dutch

πŸ“… Sep 25
πŸ“ πŸ‡§πŸ‡¬ Bulgaria - RemoteπŸ’° €1.7k / month🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡³πŸ‡± Dutch RequiredπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ’Ό Full-Time
DutchEnglishCustomer ServiceCustomer Communication
Apply Now

πŸ“œ Description

  • Answer customer questions by phone, chat, and email with a friendly, solution-focused approach
  • Resolve problems and create positive customer experiences
  • Follow brand guidelines and quality standards
  • Log and update customer interactions in relevant systems
  • Work with teammates to improve service

πŸ› οΈ Requirements

  • Language Maestro: Fluent in Dutch, B2 English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

✨ Benefits

  • Salary: €1,687.27/month (gross)
  • Payment Frequency: Monthly
  • Performance Bonus: up to 10% of gross salary after 3 months, based on KPIs
  • Meal Allowance - €80-100 based on the number of days worked in the month
  • Health Insurance through Generali
  • Multisport and/or Coolfit cards
  • Learning Platform
Full job description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries! 🌍

We are offering a great work experience in Sofia, Bulgaria for a role as a Remote Position Customer Care Rockstar with Dutch.

Why a Remote Position Customer Care Rockstar with Dutch role is great for your professional and personal development:

β€’ Live in Sofia, Bulgaria and embrace multicultural experiences

β€’ Represent a global brand

β€’ Fast-track career development opportunity

How your day-to-day in this role would look like:

β€’ Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude

β€’ Solving problems and creating positive experiences for every customer you speak with

β€’ Following the brand's guidelines and quality standards on every interaction

β€’ Logging and updating customer interactions in the relevant systems

β€’ Working closely with your team to keep improving the service you provide

Requirements

What do you need to be successful at this job?

  • Language Maestro: Fluent in Dutch, B2 English
  • Tech Savvy: Curious about the latest tech
  • Customer Charmer: Experience is a bonus
  • Communication Virtuoso
  • Empathy Expert

Benefits

  • Salary: €1,687.27/month (gross)
  • Payment Frequency: Monthly
  • Performance Bonus: up to 10% of gross salary after 3 months, based on KPIs
  • Meal Allowance - €80-100 based on the number of days worked in the month
  • Health Insurance through Generali
  • Multisport and/or Coolfit cards
  • Learning Platform

Make it your Next Job Without Boundaries!

:::::::::::::::::::::::::::::::::::::::::::::::::::

Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit β€œApply,” one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We’ll address all your queries, ensuring you have a comprehensive understanding of the opportunity you’re stepping into.

Making it Happen:

Once you’re well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we’re here for you.

Your Next Job, Without Boundaries!

VA Desk

General Virtual Assistant: Customer Service

πŸ•’ 4 days ago
VA DeskπŸ‘₯ 1 - 10 employees

Manage customer communications, plumbing appointment scheduling, dispatch coordination, and front-office administration, keeping customer records and calendars accurate while resolving routine issues and escalating complex matters.

Customer ServiceVirtual AssistanceAppointment SchedulingDispatch Coordination
Atlean World

Remote Dutch Bol.com Customer Advisor | Part-time or Full-time

πŸ•’ 5 days ago
Atlean WorldπŸ‘₯ 11 - 50 employees🏒 Management Consulting

Support Bol.com customers by resolving questions about orders, deliveries, payments, returns, and digital products, assisting external sellers, and escalating issues to the appropriate departments.

DutchCustomer ServiceTroubleshootingOrder Support
Irissoftwaregroup

2nd Line Customer Support Analyst (IRIS Financials)

πŸ•’ yesterday
Irissoftwaregroup🏒 Software🀝 B2B

Resolve complex customer queries for IRIS Financials by investigating escalated support cases, collaborating with customers and internal teams, and helping deliver reliable, high-quality support.

Customer SupportIRIS FinancialsSQLAAT
20four7VA

Credit Consultation & Client Engagement Virtual Assistant

πŸ•’ 4 days ago
20four7VAπŸ‘₯ 51 - 200 employees🏒 Staffing And Recruiting

Conduct client intake calls, review consumer credit reports, explain basic credit concepts, manage follow-ups and appointments, and document client needs and next steps using established guidance and procedures.

πŸ“ Worldwide - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ“’ πŸ‡ͺπŸ‡Έ Spanish Required
Consumer Credit ReportsCredit EducationClient IntakeClient Communication
JumpCloud

Customer Support Engineer, Tier 1 (Windows) - Brazil

πŸ•’ 4 days ago
JumpCloudπŸ‘₯ 501 - 1000 employees🏒 Computer Software

Provide technical support for JumpCloud customers by troubleshooting complex, high-priority issues across support channels, maintaining platform expertise, and partnering with internal teams to resolve defects and improve customer outcomes.

πŸ“ πŸ‡§πŸ‡· Brazil - RemoteπŸ’Ό Full-Time🎹 Mid-levelπŸ›Ÿ Customer Support SpecialistπŸ“’ πŸ‡¬πŸ‡§ English RequiredπŸ“’ πŸ‡§πŸ‡·πŸ‡΅πŸ‡Ή Portuguese Required
WindowsPowershellCMDActive Directory

Trusted by Remote Workers