The Patient Intake & Scheduling Coordinator serves as the first point of contact for new and prospective patients of the client. This role is responsible for managing inbound and outbound patient communications, collecting accurate demographic and insurance information, coordinating with internal verification teams and physical therapists, and ensuring timely and accurate scheduling of patient evaluations and follow-up appointments. The position plays a critical role in delivering an excellent patient experience while ensuring no leads or patients fall through the cracks.
Responsibilities & Duties:
Requirements
Required:
Preferred:
Educational Requirements & Certifications:
Benefits
Coordinate appointments and referrals for Veterans, communicate with patients and healthcare providers, and maintain accurate records to support timely access to care through a healthcare network.
Own a queue of medical-records requests, follow up with providers to resolve delays, maintain accurate records, manage fees and client updates, and ensure requests are completed promptly.
Coordinate patient administration, intake, scheduling, records, and follow-ups while supporting team workflows and clear communication with patients, healthcare providers, and internal teams.
Coordinate patient intake, registration, scheduling, and follow-ups while supporting medical billing, practice administration, payroll tasks, and patient reactivation for a mental health practice.
Support NDIS participants to understand their plans, connect with suitable services, and build greater choice and independence through caseload management and trusted community relationships.
