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Lead Sales Engineer, Strategic Accounts - West

🕒 yesterday
Sales EngineeringSoftware Pre-salesProduct AnalyticsExperimentation
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📜 Description

  • Build lasting relationships with technical stakeholders at strategic customers and prospects.
  • Lead business and technical discovery to identify customer needs, decision criteria, and solutions tied to business outcomes.
  • Create tailored presentations, demonstrations, and prototypes, using AI tools where appropriate and validating technical accuracy.
  • Support customer trials and guide prospects in learning and using the platform.
  • Partner with account executives, product, engineering, and customer success to deliver a seamless buying experience.
  • Share field feedback with product management, stay current on product releases, and help train sales engineering colleagues.

🛠️ Requirements

  • 7 years+ of software pre-sales or sales engineering experience.
  • Strong technical acumen and practical experience using AI tools in sales engineering workflows, including validating outputs and protecting sensitive customer information.
  • Background in cloud infrastructure, product or marketing analytics, data analysis, or experimentation; hands-on SQL and BI tools experience is relevant.
  • Demonstrated ability to build customer relationships and communicate effectively, including public speaking.

✨ Benefits

  • Medical insurance, with 100% employer-paid premiums for employees on select plans.
  • Dental insurance, with 100% employer-paid premiums for employees on select plans.
  • Vision insurance, with 100% employer-paid premiums for employees on select plans.
  • 401(k) retirement plan with an employer match of up to 1% of eligible pay, up to $2,000 annually.
  • Flexible time off and paid holidays.
  • Stipends for wellness
  • Commuter transit or parking
  • Learning and development
  • New-hire home office equipment
  • 12 weeks of paid parental leave.
Full job description

Amplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

As an Amplitude Lead Sales Engineer, Strategic Accounts, you will help lead our prospects and customers to understand the power of the Amplitude platform to transform their digital product experiences, experiment on their digital properties and retarget their customers. You’ll have the opportunity to meet with Product and Marketing leaders, Analytics owners, Engineering teams from some of the most exciting brands on the planet. You will help drive business and technical discovery sessions, and lead winning proofs of concept and creatively position Amplitude’s value in the context of their business. You’ll be the face of Amplitude to some of the world’s most interesting and innovative businesses.

Lead Sales Engineer, Strategic Accounts are the voice of the market internally at Amplitude. Successful candidates must demonstrate a track record of developing and maintaining relationships with technical stakeholders both internally and externally.

It’s a rewarding job where you will have a direct influence on our revenue and growth trajectory. Successful candidates will need to demonstrate that they live the Amplitude values of humility, ownership and a growth mindset. They will also need to concretely demonstrate their technical acumen.

As a Lead Sales Engineer, Strategic Accounts (SE), you will:

  • Develop deep and lasting relationships with technical stakeholders at some of Amplitude’s largest customers and prospects

  • Function as subject matter expert on Amplitude’s suite of products including product analytics, experimentation and audiences

  • Couple your product expertise and competitive knowledge with your strong sales acumen to proactively and accurately identify pain and decision criteria and define the appropriate solution tied to tied to the desired business outcomes

  • Own the development of custom presentations, demonstrations, and prototypes of Amplitude’s solution, leveraging AI tools where appropriate while independently validating technical accuracy to articulate use-cases and value to prospective customers across all verticals to secure the technical win

  • Work closely in your day to day with account executives, product managers, product development, and customer success to ensure a seamless buying experience for our potential customers

  • Support trial periods with potential customers to ensure they are effectively learning and engaging with the platform

  • Become an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features, assist in training new SE team hires, and other Sales team members

  • Document and communicate product feedback and new requirements from the field back to our product management team to help drive our roadmap

  • As needed, travel to customer on-sites to deliver demos and presentations to build strong customer relationships

You'll be a great addition to the team if:

  • You have 7 years+ (Seven years or more) of software pre-sales / sales engineering experience

  • You are eager to raise the bar for Solutions / Sales Engineering at Amplitude

  • You have a history of developing and deepening relationships with your customers

  • You want to work with other high performers

  • You demonstrate strong technical acumen and practical AI fluency, with hands-on experience using AI tools in everyday sales engineering workflows. You can critically validate AI outputs, protect sensitive customer information, and explain AI capabilities, limitations, and enterprise considerations to technical stakeholders and executives.

  • You have a background in cloud infrastructure, product analytics, marketing analytics, data analysis, experimentation and/or have hands-on experience with SQL and BI Tools

  • You have excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers

  • You are excited to work with high-performing, highly-collaborative, highly-communicative coworkers

Our values:

At Amplitude, our values guide how we show up for one another and for our customers:

  • Humility: We operate from a place of empathy and openness, seeking to understand many points of view.

  • Ownership: We take the initiative to solve problems that drive our shared company success.

  • Growth Mindset: We’re tenacious in the face of challenges and seek feedback in order to grow ourselves and others.

  • Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

  • Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans

  • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually

  • Flexible time off, ​p​aid holidays, and more

  • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more

  • Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support

  • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions

  • Employee Stock Purchase Program​ (ESPP)

Other fun facts about Amplitude:

  • Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.

  • We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.

  • We invest in our people. We offer mentorship programs, management training, and wellness initiatives.

  • We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.

  • We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.

  • We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.

  • Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

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