Telesales Agent- German Speaking
As a Telesales Agent, you will assist German-speaking clients, identify sales opportunities, and work towards clear objectives in a collaborative environment.
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The ERP Entry Specialist (LN) is responsible for validating documentation accuracy, ensuring financial and funding readiness, and creating Sales Orders (SO) in LN (company wide ERP). This role focuses on ERP order entry, Sales Order creation, funding and payment validation, and identifying financial or system issues prior to installation execution.
The ERP Entry Specialist performs a final accuracy check on all received documentation to confirm that required information is complete, consistent, and ready for system entry. While this role does not review or redefine project scope, it serves as a critical control point to ensure the information entered into LN is accurate and aligned with approved project details.
Contractors will be required to provide services that align with the following client tasks:
Documentation Validation & Accuracy
ERP & Sales Order (SO) Creation
Funding & Financial Validation
Job Costing & System Integrity
Queue Management & Timeliness
Process Compliance & Continuous Improvement
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Core Competencies
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
REQUIRED SERVICE: Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior to Senior
MIN. HOURS/WEEK: 40 hours/week
SHIFT TIME ZONE: PST
SHIFT HOURS: 8:30 to 5:30 PM PST
SHIFT DAYS: Monday to Friday
NUMBER OF VAs: 2
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A–B (Good English communication required)
REGION PREFERENCE: N/A
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