Provide technical support for GlobalShip, helping clients configure the shipping solution, troubleshoot issues, and complete daily shipping tasks while coordinating updates and escalations with internal teams.
Remote Entry-level Support Engineer Jobs
Search 7 active remote entry-level support engineer jobs. No recruiters, no spam - just real jobs from real companies.
7 total jobs
Own and resolve customer technical queries by troubleshooting APIs, integrations, workflows, and platform issues, while documenting solutions, improving support resources, and escalating issues when needed.
Cloud Native Support Engineer Junior - Apprendistato
As a Cloud Native Support Engineer Junior, you will assist in managing and evolving clients' Cloud Native platforms, handling tickets, analyzing alerts, and automating recurring tasks.
Technical Support Engineer (SkillBridge: On-the-job training)
Train as a Technical Support Engineer, troubleshooting the Axonius platform, managing customer tickets, documenting solutions, and coordinating escalations with Engineering, Product, and TAM teams.
Resolve customer configuration and networking issues, manage a fast-moving support queue, and provide clear technical guidance while partnering with CX, Product, and Engineering to improve the user experience.
Technical Support Engineer L1
As a Technical Support Engineer L1, you will provide entry-level technical support, troubleshoot issues, and assist customers with software and hardware problems.
As an Associate Linux Support Engineer, you will provide technical support for Ubuntu and open source products, managing cases from problem qualification to resolution while ensuring high customer satisfaction.
