The Sr Manager - Creative Services Ops ensures stakeholder satisfaction by translating business needs into actionable plans while managing creative projects within the internal agency.
Senior Data Privacy Manager
📜 Description
- Turn complex privacy questions into clear, proportionate recommendations.
- Build and embed a risk-based framework for data privacy risk.
- Partner with data and technology teams on data governance decisions.
- Lead responses to significant privacy issues with well-evidenced decisions.
- Develop the Data Privacy Associate through mentoring and problem-solving.
- Create trusted relationships across the business to involve privacy early.
🛠️ Requirements
- Bring substantial practical data privacy experience, with strong working knowledge of UK GDPR and its enforcement context.
- Use sound judgement to balance privacy rights, customer protection, business objectives and residual risk.
- Explain complex privacy issues clearly to non-specialists and make credible, defensible recommendations.
- Have led or materially shaped privacy frameworks, governance or operating models.
- Are comfortable working through ambiguity and taking ownership of difficult problems independently.
- Build constructive relationships with product, technology, operations, legal, risk and security partners.
- Have managed, mentored or developed others and create an environment of clear standards and support.
- Recognise data and technology risks without requiring expertise in a particular tool or platform.
Full job description
The Team
You will join Data Privacy within Zopa’s Operational Risk and Compliance function. We are building a more sophisticated, risk-based approach to privacy: one that protects customers, enables responsible use of data and helps teams make clear decisions in the grey areas.
As Senior Data Privacy Manager, you will be the senior first-line privacy lead across the business. You will line-manage a Data Privacy Associate and partner with Engineering, Technology, Operations, Legal, Risk and Information Security on high-impact product, data and operational questions.
A day in the life:
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Turn complex privacy questions into clear, proportionate recommendations that enable responsible progress.
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Help to build and embed a risk-based framework for data privacy risk, including a usable view of risk appetite.
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Partner with data and technology teams on complex data-use and data-governance decisions.
-
Lead the response to significant privacy issues and ensure decisions are well evidenced.
-
Develop our Data Privacy Associate, through mentoring, standards and exposure to complex problem-solving.
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Create trusted relationships across the business so privacy is involved early, not at the last minute.
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Identify manual privacy processes that can be simplified or automated.
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Represent the first-line privacy perspective credibly with senior stakeholders.
About You:
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Bring substantial practical data privacy experience, with strong working knowledge of UK GDPR and its enforcement context.
-
Use sound judgement to balance privacy rights, customer protection, business objectives and residual risk.
-
Explain complex privacy issues clearly to non-specialists and make credible, defensible recommendations.
-
Have led or materially shaped privacy frameworks, governance or operating models.
-
Are comfortable working through ambiguity and taking ownership of difficult problems independently.
-
Build constructive relationships with product, technology, operations, legal, risk and security partners.
-
Have managed, mentored or developed others and create an environment of clear standards and support.
-
Recognise data and technology risks without requiring expertise in a particular tool or platform.
Added bonus:
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Experience in fintech, technology, banking or another regulated environment.
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Experience of automated decision-making systems with significant or legal effects.
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Knowledge of privacy considerations across AI model training, prompting and outputs.
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Experience improving efficiency through automation of privacy processes.
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Legal, operational-risk or dedicated data-protection qualifications.
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