Leads post-sale programs for major enterprise life sciences customers, coordinating implementation, support, and customer success to accelerate value, adoption, and account growth.
Senior Program Manager, People Experience
📜 Description
- Lead Talent Operations initiatives, including referral rewards, requisition administration, process improvements, and tooling rollouts.
- Build and maintain hiring capacity plans that translate business growth targets into hiring goals with Talent leadership and HRIS.
- Plan and execute large industry conferences, managing budgets, vendors, and logistics; support smaller events as needed.
- Support interview standardization and Talent enablement through playbooks, calibration, onboarding curriculum, and SOPs.
- Coordinate cross-functional initiatives with Recruiting leadership, HRIS, Legal, and other partners.
- Manage Talent tooling vendors and own executive reporting and data governance for Workday-based reporting.
🛠️ Requirements
- 8+ years of relevant program management experience, with a focus on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning.
- Proven experience designing and delivering scalable operational programs in a fast-paced environment.
- Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent).
- Analytical and problem-solving skills, with demonstrated experience building data-driven planning models.
- Excellent written and verbal communication skills, with a proven track record of influencing senior leaders and stakeholders.
- Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives.
- Strong group facilitation and presentation skills across a variety of formats.
- Experience planning and executing large-scale conferences, corporate events, or offsites, including budget and vendor management.
- If you are ready to adapt to new challenges, take on new roles as needed, and hit deadlines, we would love to hear from you. If you’re not shy about herding cats and managing chaos, then this role was made for you!
Full job description
Responsibilities
Interviewing & Enablement Support: Provide light-touch support for interview standardization (playbooks, calibration) and Talent enablement initiatives (onboarding curriculum, SOPs) as needed.
Talent Tooling & Vendor Management: Own relationships with core Talent tooling vendors (Lever, Gem, LinkedIn, ModernLoop, and others), partnering on tool roadmap decisions and budget/contract planning.
Initiative-Based Responsibilities
Qualifications
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