🕒 8 days ago
The Head of Business Operations turns company strategy into weekly execution, aligning GTM teams around KPIs, leading cross-functional initiatives, and delivering actionable insights to the CEO and executive team.
Head of Business Operations, Safety and Quality
📅 Jun 4
📍 🇯🇵 Tokyo - Hybrid🎙️ Leadership🧩 Business Operations Manager📢 🇬🇧 English Required📢 🇯🇵 Japanese Required💼 Full-Time
Business OperationsOrganizational StrategyGovernanceRisk Management
📜 Description
- Support the Safety & Quality organization’s mid- and long-term strategy, annual planning, objectives, and KPI management.
- Coordinate executive and organizational reviews, Board-level communications, and decision-making materials.
- Develop governance frameworks and drive risk identification, escalation, reporting, and remediation.
- Lead cross-functional transformation initiatives, process standardization, and operational improvement.
- Partner with executives and functions across engineering, product, legal, procurement, compliance, and governance.
- Bridge Japanese and global perspectives to strengthen collaboration and customer-focused safety and quality.
🛠️ Requirements
- Bachelor’s degree or equivalent practical experience
- 10+ years of experience in software development, quality assurance, functional safety, cybersecurity, risk management, corporate strategy, business operations, or related fields
- Experience leading cross organizational projects or transformation projects
- Experience preparing executive-level communications, presentations, and decision-making materials
- Demonstrated ability to build alignment and drive collaboration across diverse cultural and organizational contexts (Japanese and global environments)
- Business-level fluency in both Japanese and English, including written and verbal communication
- Deep understanding of Japanese business culture, quality culture, and customer-centric values. Ability to articulate Japanese perspectives to global leadership while effectively communicating global viewpoints back to Japanese stakeholders
- Experience in the automotive, mobility, or technology industries
- Experience in Safety, Quality, Cybersecurity, Compliance, or related governance functions
- Knowledge of industry standards such as ASPICE, ISO 26262, ISO/SAE 21434, and IATF 16949
✨ Benefits
- ・Competitive Salary - Based on experience
- ・Work Hours - Flexible working time
- ・Paid Holiday - 20 days per year (prorated)
- ・Sick Leave - 6 days per year (prorated)
- ・Japanese Social Insurance - Health Insurance
- Pension
- Unemployment Insurance
- Long-term care insurance
- ・Housing Allowance
- ・Retirement Benefits
Full job description
About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.
Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.
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About Woven by Toyota
Woven by Toyota is enabling Toyota’s once-in-a-century transformation into a mobility company. Inspired by a legacy of innovating for the benefit of others, our mission is to challenge the current state of mobility through human-centric innovation — expanding what “mobility” means and how it serves society.
Our work centers on four pillars: AD/ADAS, our autonomous driving and advanced driver assist technologies; Arene, our software development platform for software-defined vehicles; Woven City, a test course for mobility; and Cloud & AI, the digital infrastructure powering our collaborative foundation. Business-critical functions empower these teams to execute, and together, we’re working toward one bold goal: a world with zero accidents and enhanced well-being for all.
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Important Points
・All interviews will be arranged via Google Meet, unless otherwise stated.
・The same job descriptions are available in both English and Japanese; therefore, we kindly ask that you apply to only one version.
・We kindly request that you submit your resume in English, if possible. However, Japanese resumes are also acceptable. Please note that, depending on the English proficiency requirements of the role, we may request an English version of your resume later in the process.
WHAT WE OFFER
・Competitive Salary - Based on experience
・Work Hours - Flexible working time
・Paid Holiday - 20 days per year (prorated)
・Sick Leave - 6 days per year (prorated)
・Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
・Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
・Housing Allowance
・Retirement Benefits
・Rental Cars Support
・In-house Training Program (software study/language study)
Our Commitment
・We are an equal opportunity employer and value diversity.
・Any information we receive from you will be used only in the hiring and onboarding process. Please see our privacy notice for more details.
TEAM
Woven by Toyota is building a new mobility society that integrates Software Defined Vehicles (SDVs), mobility services, and smart cities.
To realize this vision, it is essential to ensure Safety, Security, and Quality across all products and services holistically and in an integrated manner.
The Safety & Quality Line of Business (LoB) leads the establishment and continuous improvement of governance frameworks for safety, security, and quality across Woven by Toyota’s businesses and technology development activities. We are responsible for building the foundation of trust for customers, society, and partners while enabling innovation and sustainable business growth.
The Business Operations Head serves as the strategic arm of the Head of Safety & Quality, driving organizational strategy, governance, operational excellence, and transformation initiatives across the LoB.
This team also plays a unique role in bridging Woven by Toyota’s global engineering culture with Toyota’s long-standing customer-first approach to safety and quality. We strive to leverage the strengths of both perspectives to build a world-class culture that supports innovation without compromising trust.
As a strategic partner to the Head of Safety & Quality, this role connects executives and practitioners, global and Japanese stakeholders, and strategy and execution to accelerate the growth and transformation of the Safety & Quality organization.
WHO ARE WE LOOKING FOR?
RESPONSIBILITIES
Strategy & Organizational Management
Governance & Risk Management
Transformation & Continuous Improvement
Stakeholder Engagement
Bridging Global and Japanese Perspectives
MINIMUM QUALIFICATIONS
NICE TO HAVES
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