ウーブン・バイ・トヨタについて ウーブン・バイ・トヨタ は、トヨタの100年に一度のモビリティ・カンパニーへの変革に寄与していきます。「自分以外の誰かのために」発明を続けたという歴史からインスピレーションを受けた私たちのミッションーそれは、モビリティの定義を拡げ、そしてモビリティが社会に貢献する方法を拡張し、人を想うイノベーションで、モビリティの常識に挑み続けることです。.
Business Operations Support Assistant
📜 Description
- Respond to internal and external inquiries through email, chat, and ticketing systems.
- Maintain internal systems and knowledge databases, and create or update manuals and procedures.
- Process administrative requests, including purchasing applications and payments.
- Coordinate with stakeholders and vendors, arrange meetings, and support operational and project activities.
- Compile, analyze, and share operational data; publish updates to intranet and website content.
- Support internal and external events and seminars.
🛠️ Requirements
- Hold a disability certificate issued by a Japanese public institution (shogaisha techo)
- 2+ years of professional work experience
- Business-level proficiency in Japanese
- Comfortable reading and writing in English
- Experience using business software such as Google Workspace and Microsoft Office
- Experience using basic business tools (email, calendar, chat, etc.)
- Experience in data processing using Spreadsheet or Excel (VLOOKUP, Pivot Tables, etc.)
- Ability to follow rules and procedures to perform tasks accurately
✨ Benefits
- ・Competitive Salary - Based on experience
- ・Work Hours - Flexible working time
- ・Paid Holiday - 20 days per year (prorated)
- ・Sick Leave - 6 days per year (prorated)
- ・Japanese Social Insurance - Health Insurance
- Pension
- Unemployment Insurance
- Long-term care insurance
- ・Housing Allowance
- ・Retirement Benefits
Full job description
TEAM
The Accessibility Office promotes a variety of initiatives aimed at creating an inclusive workplace and society where everyone can access the information, environments, tools, and services they need, and where individuals can work safely, comfortably, and authentically regardless of disability.
As a member of the Business Operations Support Team within the Accessibility Office, this role supports organizational operations by collaborating with various teams across Woven by Toyota. Through a wide range of responsibilities, including information management, inquiry handling, administrative processes, and content management, the role helps ensure smooth internal operations across the organization.
The Accessibility Office welcomes individuals with diverse backgrounds and experiences. We provide an environment where employees can build their careers while gradually expanding their responsibilities based on their individual experience, skills, and strengths.
WHO ARE WE LOOKING FOR?
We offer an environment where you can progressively expand your responsibilities based on your experience, skills, and aptitude.
RESPONSIBILITIES
・Maintain and update information in internal systems and knowledge databases
・Create and update operational manuals and procedural documentation
・Process administrative requests such as purchasing applications and payment processing
・Coordinate with internal and external stakeholders and vendors, arrange meetings, and support various operational and project-related activities
・Compile, analyze, and share operational data
・Update and publish information on the internal intranet and websites
・Support the operation of internal and external events and seminars
(Note: These responsibilities are examples; the scope of work will be adjusted based on your experience and aptitude.)
MINIMUM QUALIFICATIONS
NICE TO HAVES
・Experience reading and creating English documents using translation tools
・Experience with operational improvements using IT tools or AI
・Experience in administrative departments such as HR, Legal, Finance, Procurement, or PR
・Experience creating presentation materials or manuals
・Experience creating or updating website content
・Experience in video creation, editing, and production
(Necessary accommodations can be discussed during the selection process and after joining.)
Similar jobs
Search more Business Operations Manager jobsAnalista de Excelência Operacional Júnior (Automações e Soluções) - Randon Consórcios | Rands
Desenvolve e mantém automações e soluções digitais, analisa processos e dados e apoia iniciativas de melhoria contínua e transformação digital para aumentar a eficiência e a qualidade operacional.
Scale and optimise the marketplace business by managing promotions, pricing, merchandising and performance, using analysis and cross-functional execution to improve growth, profitability and customer experience.
Assistente de Processos da Aprendizagem (Vaga Exclusiva para Pessoa com Deficiência)
Mapeia, monitora e aprimora processos de aprendizagem, analisando indicadores e riscos, propondo ações corretivas e apoiando a gestão de polos de capacitação e parcerias nacionais.
Build and deploy automation across customer service, marketing, compliance, and internal operations, using data, scripts, and AI to improve efficiency, reporting, and KYC/AML decision-making.
