Coordinates patient scheduling, documentation, and pre- and post-operative care for an oral surgery practice, ensuring patients are prepared for procedures and records and communications meet HIPAA standards.
Manage insurance claim denials and billing reconciliation while supporting EMR records, authorizations, patient communications, KPI reporting, onboarding, and day-to-day therapy practice operations.
Convert prospective dental patients into booked appointments through bilingual outbound sales, lead follow-up, patient communication, and accurate CRM management while working toward sales and appointment-setting KPIs.
Coordinate inbound calls, triage requests, and support radiologists by connecting clinics, hospital systems, and internal teams while handling administrative follow-up and maintaining accurate, confidential communications.
Support a podiatry practice by preparing accurate clinical charts, processing referrals and faxes, checking insurance eligibility, and coordinating patient calls, scheduling, and follow-up.
Supports a behavioral health practice by managing patient inquiries and intake scheduling, tracking paperwork and copay follow-ups, coordinating insurance documentation, and handling inbox and administrative tasks.
Manage insurance eligibility checks and prior authorizations for a dermatology practice, handling insurer and patient calls, documenting outcomes, tracking follow-ups, and communicating next steps in English and Spanish.
Coordinate pediatric therapy scheduling, patient and parent communication, insurance and billing workflows, and Excel-based tracking while supporting accurate records and smooth daily clinic operations.
Manage medical claims from posting through resolution, investigate and follow up on denials, and support accurate, compliant billing for a medical practice while meeting daily productivity expectations.
Conduct patient lead outreach, qualify prospects, schedule and confirm consultations, coordinate medical records, and support post-treatment follow-ups, retention, and referrals using a professional, patient-centered approach.
Support a mental health practice by managing patient calls, scheduling, insurance verification, billing coordination, and outreach, using empathetic communication and organized administrative follow-through.
Coordinate patient appointments, follow-ups, insurance verification, and administrative workflows while providing compassionate bilingual support and maintaining accurate, confidential records in a healthcare practice.
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