Operations Analyst
As an Operations Analyst, you will collaborate with cross-functional teams to provide analytical support, optimize data processes, and build dynamic dashboards that drive business decisions.
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
The Associate Solutions Owner works closely with the Editorial Management Solutions team and manuscript management subject matter experts (SMEs) to define and deliver business and system requirements across products, features, and services.
This role ensures customer and business workflow needs are fully captured, supports technical implementation and rollout, and plays a key part in ensuring solutions are scalable, effective, and aligned to business goals.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
31,400.00 GBP to 43,800.00 GBP #LI-SC1As an Operations Analyst, you will collaborate with cross-functional teams to provide analytical support, optimize data processes, and build dynamic dashboards that drive business decisions.
Transform the Backoffice of Clients by mapping and redesigning processes, identifying automation opportunities, and supporting data-driven decision-making.
The role involves generating and updating reports, analyzing data from PETROBRAS systems, and organizing meetings and events to support planning and performance evaluation.
As a Strategy and Channel Structuring Analyst, you will design operational models, consolidate strategic roadmaps, and enhance customer journey efficiency in education.
The role involves leading strategic analyses, developing forecasting models, and creating dashboards to support commercial planning and decision-making.