Business Operations & AI Transformation Lead
Lead cross-functional operational improvements by mapping workflows, identifying bottlenecks, and implementing AI-enabled, automated solutions that improve efficiency, accuracy, and business outcomes.
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview:
We’re looking for a Business Excellence Manager to build and maintain the heartbeat of our organization’s performance turning data into insights and insights into action. You’ll work across departments to track KPIs, streamline reporting, and support leadership in making data-driven decisions.
This role is ideal for someone who’s analytical, detail-driven, and thrives in translating raw data into clear business narratives.
Requirements
Lead cross-functional operational improvements by mapping workflows, identifying bottlenecks, and implementing AI-enabled, automated solutions that improve efficiency, accuracy, and business outcomes.
Supports partner sales operations from account setup and deal registration through quoting, ordering, and post-sales workflows, while improving data quality, program execution, reporting, and operational processes.
Own day-to-day operations for a financial product line, coordinating launches and changes, testing readiness, maintaining procedures and controls, and resolving issues across product, operations, and technology teams.
Build and maintain practical AI tools and workflow automations, improve business systems, and support accurate records, reporting, and operational processes across administration, maintenance, and field teams.
Manage campaign setup and performance operations, coordinate best practices across departments, troubleshoot technical issues with Product and Engineering, and help improve processes and tools that reduce errors and costs.