Pharmacy Manager - California

About Waymark

Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most.

Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team.

• We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology.
• We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions.
• We experiment to improve, actively seeking data to inform decisions and to assess our own performance.
• We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results.

If this vision resonates with you, we hope you consider bringing your creativity, your energy, your curiosity to Waymark.

About this role

As a Clinical Pharmacist Manager for the California team, you will be key to our efforts to provide better care and support to vulnerable populations. We are looking for a Clinical Pharmacist Manager with experience working with vulnerable populations; collaborating with a multidisciplinary team including Community Health Workers, Care Coordinators, and Therapists; supporting patients through direct patient outreach, medication adherence and chronic disease education, and assistance in obtaining medications and durable medical equipment after initial rejection; and using analytics dashboards to proactively engage with patients who may be at high risk for adverse drug events and/or avertable acute care events. The Clinical Pharmacist Manager will supervise and support pharmacists and pharmacy technicians working to address patient barriers to medication access and identify patients who can benefit from Waymark’s assistance.

Key responsibilities

• Provide telephonic and/or video and/or SMS-based outreach, engagement, and education of vulnerable patients in the Medicaid program in California
• Work with a multidisciplinary team to provide care management services that ‘wrap around’ primary care provider practices; team members include Community Health Workers, Care Coordinators, and Behavioral Health Therapists
• Support patients and providers around transitions of care
• Provide clinical services that support day-to-day operations and safe practices of the program
• Participate in QI activities to assure quality, cost-effectiveness, and ROI
• Utilize analytics dashboards that help you proactively outreach patients who receive medication and/or equipment rejections, admissions/readmissions, or who may benefit from medication adherence counseling
• Lead and mentor pharmacists and/or pharmacy technicians

Minimum qualifications

• PharmD with advanced practice license in good standing in California
• Completion of accredited PGY1 residency training in related discipline
• 5+ years of experience in pharmacy practice including delivery of interventions/direct patient care in an ambulatory setting among vulnerable populations
• Experience in multi-disciplinary care management
• Positive referrals from prior colleagues

Preferred qualifications

• Completion of PGY2 residency training in related discipline (ambulatory care, geriatrics, pharmacotherapy, internal medicine)
• Strong analytic skills and ability to navigate dashboards and registry data for proactive outreach campaigns including for HEDIS gaps in care
• History of experience with medication management through collaborative practice agreements with primary care providers
• BPS Board Certification Preferred (prefer BCPS and/or BCACP)
• Experience serving vulnerable populations with a skill set including motivational interviewing, harm reduction, and behavioral health
• Leadership experience supporting other pharmacists, pharmacy technicians and/or other care team members