Outbound Sales Development Representative (API / CPaaS)

Why this role matters:

As an Outbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers, playing a crucial role in generating and qualifying new sales opportunities. Your primary goal is to identify prospects, assess their needs, and schedule meetings with the sales team to drive pipeline growth.
This role provides tremendous career growth opportunities within Vonage. We expect our SDRs to develop their sales careers and advance within the organization.

Your key responsibilities:

• Identify and qualify new sales opportunities through outbound prospecting, including calls, emails, and LinkedIn outreach.
• Leverage sales tools such as LinkedIn Sales Navigator and CRM software to research and engage with potential customers.
• Customize outreach strategies by researching prospects' goals, market trends, and pain points.
• Educate prospects on how Vonage API solutions can address their business challenges.
• Maintain detailed records of customer interactions and insights in our CRM system.
• Collaborate with marketing, account managers, and sales leadership to refine messaging and improve sales strategies.
• Consistently achieve and exceed monthly targets for qualified meetings and new opportunities.

What you'll bring

• Fluent English is required
• 2-3 years of experience in out-band sales
• A proactive and determined mindset with a passion for delivering solutions to customers.
• Strong organizational skills and the ability to manage high volumes of outreach efficiently.
• Excellent communication skills - both written and verbal - with a strong ability to listen and engage.
• A highly collaborative approach with a focus on teamwork and shared success.
• Creativity in prospecting strategies and the ability to take initiative.
• Proven ability to meet and exceed ambitious targets.
• Previous experience in Sales Development, particularly in a fast-paced SaaS environment, is preferred.
• Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools is an advantage.

How you’ll benefit:

• Discretionary Time Off
• Private Medical Healthcare
• Pension scheme
• Ericsson support line
• Hybrid work (1 day from office in Warsaw)

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