Senior Sales Operations Analyst
The Senior Sales Operations Analyst will drive operational programs, support partner sales processes, and contribute to the strategic design of new partner initiatives in a high-growth environment.
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
Vonage is currently looking for a Deal Desk Analyst, based in Mexico who will provide direct support & guidance to the Sales Teams in all commercial aspects of deals with existing and prospective customers, including pricing quotations. The candidate will lead the commercial execution of complex, high-value deals and act as a strategic advisor responsible for bringing together Sales, Marketing, Operations, Product, Finance, and Legal team members to develop and execute Vonage’s pricing strategy.
Your contribution will be essential to win deals, increase Vonage market share and grow the revenue stream.
Desired Skills and Experience
Personal Characteristics
#LI-ML1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
The Senior Sales Operations Analyst will drive operational programs, support partner sales processes, and contribute to the strategic design of new partner initiatives in a high-growth environment.
As a Sales Operations Manager, you will enhance the sales operating system, drive performance analytics, and lead cross-functional initiatives to optimize sales processes and technology.
As a Sales Operation Manager, you'll optimize sales processes, drive revenue growth, and enhance efficiency across the CPG-focused sales team through strategic operational excellence.
In this role, you will optimize sales processes, manage sales forecasting, lead territory planning, ensure data hygiene, and empower sales teams to drive regional growth.
As a Sales Operations Manager, you will support business development, manage customer inquiries, and oversee contract administration and logistics processes.