Own customer implementations from kickoff through go-live and Customer Success handoff, leading discovery, project plans, stakeholder alignment, risk management, and validation that launches support customer goals.
Implementation Consultant - Commercial (Remote or Onsite)
📜 Description
- Implement Veeva Solutions: Participate in one or multiple Veeva product implementation or migration projects covering autonomously the assigned role.
- Configure and Customize: Get hands-on with Vault CRM, configuring and customizing solutions to meet our clients' specific needs.
- Lead Client Engagements: Take ownership of client-facing activities, including leading workshops, user acceptance testing (UAT), and training sessions.
- Provide Expert Advisory: Act as a trusted advisor to clients, supporting the optimization and harmonization of their business processes.
🛠️ Requirements
- Demonstrated 3+ years of consulting experience or equivalent experience
- Demonstrated ability to manage customer-facing activities and stakeholder relationships
- Strong presentation skills
- Able to travel approximately 20%
- Fluent in English (written and spoken)
- Veeva or Salesforce.com certification and implementation experiences
- Experience working with the Pharmaceutical, Consumer Health or an adjacent industry
- Experience working on projects with a global scope or with international teams
- Experience with software from other vendors (IQVIA, SAP, CVENT, etc)
- Additional European language ( French, German, Spanish, or Italian)
✨ Benefits
- Work Anywhere policy - You can utilise our office spaces or work remotely
- Stock bonus %
- Private medical insurance
- Life assurance
- Veeva 1% giving
- Wellness reimbursement
- The chance to work with a genuine market leader
- Incredible support from the wider team, and a best-in-class tech stack to help you be successful in your role
Full job description
The Role
As a Consultant, you will play a pivotal role in the success of our commercial implementation projects of Vault CRM and connected products. You'll work directly with top pharma organizations, designing and building solutions that meet our customers' needs.
What makes us different:
- High Trust, Ownership & Autonomy: Passion and effort directly lead to opportunities and real ownership from the start
- Collaboration without competition: peers root for each other’s success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach
- Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively
The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin, Milan, Budapest), but other EU locations will be considered.
Full right to work in the country of application is required.
What You'll Do
Requirements
Nice to Have
Interviewing with Veeva
We value your time and believe in a transparent hiring process. Here is the process you can expect.
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
Perks & Benefits
Compensation
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